IT Technician - User Tech Support & System Maintenance

FENZY INDUSTRIAL SUPPLIES SDN BHD; Simpang Ampat; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Bonus

Dental allowance

Optical allowance

5 days working

Job summary

Fenzy Industrial Supplies Sdn Bhd is seeking an IT support specialist to provide technical assistance for hardware, software, and network issues. You will install, configure, and maintain computer systems, printers, and other IT equipment, ensuring smooth operations across the organisation.

You will troubleshoot system errors, connectivity issues, and application problems; assist with data backups, security, and disaster recovery planning, and support new user setup with appropriate access

Qualifications

• Diploma or Degree in IT, Computer Science or related field.
• Knowledge of computer hardware and operating systems (Windows, macOS).
• Basic networking and network troubleshooting skills.
• Strong problem-solving and systematic issue resolution.

Responsibilities

• Provide technical support to users for hardware, software and network issues.
• Install, configure, and maintain computer systems, printers and other IT equipment.
• Troubleshoot system errors, connectivity issues and application problems.

Skills

Problem solving

Communication

Troubleshooting

Independent work

Patience

Education

Diploma or Degree in IT

Tools

Windows

macOS

Office software

Networking basics

Job description

Fenzy Industrial Supplies Sdn Bhd is seeking an IT support specialist to provide technical assistance for hardware, software, and network issues. You will install, configure, and maintain computer systems, printers, and other IT equipment, ensuring smooth operations across the organisation.

You will troubleshoot system errors, connectivity issues, and application problems; assist with data backups, security, and disaster recovery planning, and support new user setup with appropriate access