Product Squad Leader – Digital Platforms

TDCX; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Attractive remuneration and great per​

Comprehensive medical, insurance, and社

World-class workspaces

Engaging activities and recognition

Learning and development plans

Positive work culture

Easy-to-access location with direct PT

Flexible working arrangements

Coaching and mentoring

Global company with awards

Job summary

TDCX seeks a Squad Leader to own digital products end-to-end, working with the Product Team Lead to align on strategy, priorities, and delivery. You will drive your squad to deliver high-quality products that create measurable value for the business and users.

You will lead the full product lifecycle from requirements to release, define features, write user stories, and create wireframes and test plans. Collaboration, governance, and continuous learning are essential to success.

Qualifications

• Bachelor's degree in a relevant field.
• 4–6 years of experience in digital product roles with direct product ownership.
• Proven ability to lead cross-functional teams and manage multiple product streams.
• Strong problem-solving, communication, and organisational skills.
• Proficient in Jira and Figma.
• Familiar with agile methodologies and user-centred product design.
• Comfortable using AI tools to improve productivity and product thinking.

Responsibilities

• Act as a Squad Leader owning specific digital products end-to-end and align on strategy, priorities, and delivery.
• Drive your squad to deliver high-quality products that create measurable value for the business and users.
• Lead the full product lifecycle for assigned products (requirements, design, delivery, and iteration).
• Define features, write user stories, create wireframes, test plans, and release documentation.
• Work closely with the Product Team Lead to contribute to roadmap planning and cross-product initiatives.
• Proactively communicate progress, risks, and blockers to ensure strategic alignment.
• Collaborate with and manage stakeholders to gather requirements and manage delivery expectations.
• Represent products in reviews, demos, and reporting.
• Lead your squad with direction, unblock the team, and ensure alignment across delivery.
• Foster a collaborative squad culture built on shared ownership and continuous learning.
• Ensure all documentation and releases comply with governance standards.

Skills

Cross-functional leadership

Problem solving

Agile methodologies

User-centered design

Jira

Figma

AI tools proficiency

Education

Bachelor's degree in Computer Science, Business, UX, Digital Marketing, or related field

Tools

Jira

Figma

Job description

TDCX seeks a Squad Leader to own digital products end-to-end, working with the Product Team Lead to align on strategy, priorities, and delivery. You will drive your squad to deliver high-quality products that create measurable value for the business and users.

You will lead the full product lifecycle from requirements to release, define features, write user stories, and create wireframes and test plans. Collaboration, governance, and continuous learning are essential to success.