Senior Digital Product Owner — Flexible & Impactful

TDCX, Inc.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical coverage

Social security coverage

World-class workspaces

Flexible working arrangements

Direct public transport access

Coaching and mentoring

Global company with industry awards

Job summary

TDCX, Inc. is seeking a Senior Digital Product Expert to own end-to-end digital products with a high-performing squad in Kuala Lumpur. You will prioritize features, write user stories, and collaborate across disciplines to deliver value to users and the business.

You will lead the full lifecycle from requirements to release, driving cross-functional alignment and communicating risks and progress to stakeholders while fostering a culture of continuous learning and improvement.

Qualifications

• Bachelor's degree in a relevant field.
• 4-5 years of experience in digital product roles with direct ownership.
• Proven ability to lead cross-functionally and manage multiple product streams/projects.
• Strong problem-solving, communication, and organisational skills.
• Proficient in Jira and Figma and familiar with agile methodologies.

Responsibilities

• Act as a Senior Product Owner for end-to-end digital products with the squad.
• Lead prioritisation, alignment, and delivery.”
• Work closely with squad members to deliver high-quality products with measurable value.
• Lead full product lifecycle: requirements, design, delivery, iteration.
• Define features, write user stories, create wireframes, test plans, and release docs.
• Communicate progress, risks, and blockers to the Squad Leader.
• Collaborate with stakeholders to gather requirements and manage delivery expectations.
• Represent products in reviews, demos, and reports.
• Set direction, unblock the team, and ensure cross-delivery alignment.
• Foster a collaborative squad culture with shared ownership and continuous learning.

Skills

Product ownership

Agile methodologies

Communication

Problem solving

AI tooling awareness

Education

Bachelor's degree in Computer Science, Business, UX, or Digital Marketing

Tools

Jira

Figma

Job description

TDCX, Inc. is seeking a Senior Digital Product Expert to own end-to-end digital products with a high-performing squad in Kuala Lumpur. You will prioritize features, write user stories, and collaborate across disciplines to deliver value to users and the business.

You will lead the full lifecycle from requirements to release, driving cross-functional alignment and communicating risks and progress to stakeholders while fostering a culture of continuous learning and improvement.