Product Specialist (Penang POCT & Allergy - 6 months contract)

DKSH Malaysia Sdn Bhd; Penang; Sur place; MYR 80 000 - 120 000; Plein temps

Résumé du poste

DKSH Malaysia Sdn Bhd seeks a Product Specialist, Medical Device (POCT and Allergy) to drive product performance and support sales growth. You will act as a subject-matter expert for POCT and allergy products, collaborating with sales, marketing, and customers to position products effectively and achieve business objectives.

You will educate doctors and HCPs on POCT analyzers and comprehensive allergy management, expanding patient access and growing the supplier's presence in GP clinics, private

Qualifications

• Bachelor's Degree in Bioscience, Bioengineering, or related field.
• 3–5 years of relevant experience in POCT or allergy products, or sales in GP clinics/hospitals.
• Experience with CME talks is an advantage.

Responsabilités

• Plan and achieve sales targets for POCT, allergy, and related products across GP clinics, pharmacies, and private hospitals within the territory.
• Educate doctors and HCPs on POCT analyzer solutions to improve disease screening and patient monitoring.
• Educate on allergy management from diagnosis to treatment within the territory.
• Defend and grow the customer base to expand POCT and immunotherapy access.
• Identify new account opportunities and build a strong sales pipeline.
• Address customer requests and provide timely solutions to ensure high satisfaction.
• Deliver product presentations and after-sales support, monitor competitor activities to inform strategy.
• Forecast, plan inventory, and report for all assigned products.

Connaissances

Communication

Negotiation

Entrepreneurial mindset

Willingness to travel

Formation

Bachelor's Degree in Bioscience/Bioengineering

Description du poste

The Product Specialist, Medical Device (Point-of-Care Testing and Allergy) is responsible for driving product performance, supporting sales growth, and serving as the subject matter expert for an assigned portfolio of Point-of-Care Testing (POCT) and allergy products within DKSH's Healthcare business. This role works in close collaboration with sales, marketing teams, and customers to ensure effective product positioning, high customer satisfaction, and consistent achievement of business objectives.

What You Will Deliver

Plan and achieve sales targets for Point-of-Care Testing (POCT), allergy, and other relevant products across General Practitioner (GP) clinics, pharmacies, and private hospitals within a designated territory

Educate doctors and Healthcare Professionals (HCPs) on POCT analyzer solutions to advance disease screening, early diagnosis, and patient monitoring, enabling more effective treatment outcomes

Educate doctors and HCPs on comprehensive allergy management, covering the full pathway from diagnosis to treatment within the designated territory

Defend and grow the existing customer base to expand patient access to POCT testing systems and immunotherapy products

Identify and evaluate new account opportunities, building a strong sales pipeline to drive analyzer uptake and expand product category penetration

Attend to customer requests, enquiries, and complaints, providing appropriate and timely solutions to ensure a consistently high standard of customer satisfaction

Conduct product presentations and deliver after-sales support to existing customers, while regularly monitoring competitor activities to inform commercial strategy

Ensure timely and accurate forecasting, inventory planning, and reporting for all assigned products to support efficient supply and business planning

Assist Healthcare Professionals in navigating the Patient Named Basis application process for immunotherapy and allergy products

Administrative duties and coordination tasks as required

What You Bring

Minimum Bachelor's Degree in Bioscience, Bioengineering, or a related field

Minimum 3 to 5 years of relevant work experience, preferably in products related to Point-of-Care Testing (POCT) or allergy; candidates with sales experience in GP clinics, private hospitals, or the pharmaceutical industry are preferred

Experience in handling Continuing Medical Education (CME) talks is an advantage

Good communication and negotiation skills with the ability to engage effectively with healthcare professionals and key stakeholders

Strong interpersonal skills with an independent, entrepreneurial mindset and a strong sense of ownership

Willingness to travel outstation as required, approximately 25% of the time

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Healthcare Sales.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 29,000 specialists and produced net sales of CHF 11.1 billion in 2023.