Product Specialist & Customer Experience Associate

FAST RETAILING CO., LTD.; Selangor; On-site; MYR 28,000 - 44,000; Full time

Job summary

Uniqlo Malaysia is seeking a customer-focused team member to prepare the store for shoppers, greet customers, and offer baskets. You will assist with product information and wearing guidance, becoming a product specialist through our training plan.

Flexibility to work weekends and holidays is required; strong integrity and teamwork are essential. The role emphasizes customer interaction, initiative, and a polished appearance, with opportunities to grow within a fast-paced retail environment at

Qualifications

• Diploma/Bachelor degree or above required.
• Good command of English (reading/writing).
• Flexible to work on shifts, including weekends and public holidays.
• Pleasant, well-groomed and enjoy interacting with people.
• Customer oriented, team player and proactive.

Responsibilities

• Prepare the store for customers' shopping experience.
• Greet customers and offer baskets.
• Assist customers with product information and wearing tips.
• Be a product specialist and follow training plans.
• Check stock and replenish as needed.
• Take ownership of products under your responsibility.
• Understand selling points and suggest improvements for customers.

Skills

Customer service

Team player

English fluency

Initiative

Self-learning

Education

Diploma/Bachelor degree or above

Job description

Uniqlo Malaysia is seeking a customer-focused team member to prepare the store for shoppers, greet customers, and offer baskets. You will assist with product information and wearing guidance, becoming a product specialist through our training plan.

Flexibility to work weekends and holidays is required; strong integrity and teamwork are essential. The role emphasizes customer interaction, initiative, and a polished appearance, with opportunities to grow within a fast-paced retail environment at