Product Specialist

Icon Medic Sdn Bhd; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Icon Medic Sdn Bhd is seeking a Product Specialist to drive clinical adoption, market expansion, and technical excellence in General Surgery and Colorectal Surgery. You will act as a trusted clinical advisor to surgeons, surgical teams, and hospital procurement.

The role involves in-theatre support, education programs, product demonstrations, tender collaboration, and end-to-end commercial execution for new arthroscopy products, with a strong emphasis on surgeon engagement and patient outcomes.

Qualifications

• In-Theater Assistance: Provide expert, real-time technical and clinical support to orthopedic surgeons and Operating Theater (OT) staff during arthroscopic procedures.
• KOL & Surgeon Relationship Management: Nurture relationships with Key Opinion Leaders (KOLs), orthopedic surgeons, and sports medicine specialists across key public and private health institutions.
• Product Demonstrations & Trials: Lead hands-on product trials, evaluations, and dry-lab/wet-lab workshops for current and novel arthroscopic surgical techniques.
• Revenue & Account Growth: Partner with sales and engineering teams to identify new growth opportunities, convert key accounts, and achieve sales revenue targets.
• Product Launches & Commercial Execution: Drive end-to-end commercial execution for new arthroscopy product launches—from market preparation and surgeon engagement to full clinical adoption.
• Tender Management & Stakeholder Alignment: Provide technical expertise for institutional tender submissions, collaborating closely with procurement teams, OT managers, and biomedical engineers.
• CME & Workshop Execution: Plan and deliver Continuing Medical Education (CME) programs, cadaveric workshops, live surgery demonstrations, and OT nurse training sessions.
• Team Development: Mentor product specialists and sales representatives on advanced arthroscopic techniques, product features, and competitive positioning.
• Market & Competitor Intelligence: Gather insights on market trends, competitor activities, and surgical advancements to refine product positioning.

Responsibilities

• In-Theater Assistance: Provide expert, real-time technical and clinical support to orthopedic surgeons and Operating Theater (OT) staff during arthroscopic procedures.
• KOL & Surgeon Relationship Management: Nurture relationships with Key Opinion Leaders (KOLs), orthopedic surgeons, and sports medicine specialists across key public and private health institutions.
• Product Demonstrations & Trials: Lead hands-on product trials, evaluations, and dry-lab/wet-lab workshops for current and novel arthroscopic surgical techniques.
• Revenue & Account Growth: Partner with sales and engineering teams to identify new growth opportunities, convert key accounts, and achieve sales revenue targets.
• Product Launches & Commercial Execution: Drive end-to-end commercial execution for new arthroscopy product launches—from market preparation and surgeon engagement to full clinical adoption.
• Tender Management & Stakeholder Alignment: Provide technical expertise for institutional tender submissions, collaborating closely with procurement teams, OT managers, and biomedical engineers.
• CME & Workshop Execution: Plan and deliver Continuing Medical Education (CME) programs, cadaveric workshops, live surgery demonstrations, and OT nurse training sessions.
• Team Development: Mentor product specialists and sales representatives on advanced arthroscopic techniques, product features, and competitive positioning.
• Market & Competitor Intelligence: Gather insights on market trends, competitor activities, and surgical advancements to refine product positioning.

Skills

Arthroscopy knowledge

Clinical advisory

KOL relationship management

Product demonstrations

Tender management

CME & workshops

Team mentoring

Market intelligence

Job description

The Product Specialist is responsible for driving clinical adoption, market expansion, and technical excellence for the General Surgery / Colorectal Surgery. Acting as a trusted clinical advisor to General & Colorectal surgeons, surgical teams, and hospital procurement departments.

Key Responsibilities

Position Overview

The Product Specialist is responsible for driving clinical adoption, market expansion, and technical excellence for the General Surgery / Colorectal Surgery. Acting as a trusted clinical advisor to General & Colorectal surgeons, surgical teams, and hospital procurement departments.

Clinical Expertise & Intra-Operative Support

• In-Theater Assistance: Provide expert, real-time technical and clinical support to orthopedic surgeons and Operating Theater (OT) staff during arthroscopic procedures.
• KOL & Surgeon Relationship Management: Nurture relationships with Key Opinion Leaders (KOLs), orthopedic surgeons, and sports medicine specialists across key public and private health institutions.
• Product Demonstrations & Trials: Lead hands-on product trials, evaluations, and dry-lab/wet-lab workshops for current and novel arthroscopic surgical techniques.

Commercial Strategy & Market Expansion

• Revenue & Account Growth: Partner with sales and engineering teams to identify new growth opportunities, convert key accounts, and achieve sales revenue targets.
• Product Launches & Commercial Execution: Drive end-to-end commercial execution for new arthroscopy product launches—from market preparation and surgeon engagement to full clinical adoption.
• Tender Management & Stakeholder Alignment: Provide technical expertise for institutional tender submissions, collaborating closely with procurement teams, OT managers, and biomedical engineers.

Surgeon Education, CME & Mentorship

• CME & Workshop Execution: Plan and deliver Continuing Medical Education (CME) programs, cadaveric workshops, live surgery demonstrations, and OT nurse training sessions.
• Team Development: Mentor product specialists and sales representatives on advanced arthroscopic techniques, product features, and competitive positioning.
• Market & Competitor Intelligence: Gather insights on market trends, competitor activities, and surgical advancements to refine product positioning.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a product specialist?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Orthopaedic Scrub?
• Do you have experience in a sales role?
• Are you willing to travel for this role when required?