Product Specialist

Osteobionics Sdn. Bhd; Ipoh; On-site; MYR 60,000 - 90,000; Full time

Job summary

Osteobionics Sdn. Bhd. is seeking a Product Specialist for on-site work in Ipoh to provide product expertise, live demonstrations, and training to healthcare professionals and distributors.

You will support product usage in clinical settings, respond to inquiries, and assist with troubleshooting while collaborating with the sales team on presentations and market research. The role involves gathering feedback to support product development, maintaining documentation, and ensuring compliance with

Qualifications

• Strong product knowledge with implants understanding and clinical applications.
• Clear product demonstrations and training delivery to healthcare professionals.
• Excellent communication and relationship-building with clinicians and hospital staff.
• Willingness to travel to customer locations as needed.
• Basic understanding of medical device regulatory considerations.

Responsibilities

• Visit customer sites to showcase products and provide on-site support.
• Assist with product usage in clinical settings and answer inquiries.
• Troubleshoot product issues and collect feedback for improvement.
• Collaborate with sales team on product presentations and proposals.
• Conduct market research to understand customer needs and competitors.
• Maintain accurate product documentation and reports.
• Participate in local events or conferences as required.
• Ensure compliance with company policies and medical device regulations.

Skills

Product knowledge

Technical aptitude

Customer facing

Communication

Interpersonal skills

Analytical thinking

Problem solving

Regulatory knowledge

Sales experience

Education

Biomedical engineering / Life sciences / Nursing (degree or diploma)

Job description

Company Description

Osteobionics Sdn. Bhd. is a medical devices company headquartered in Kuala Lumpur, Malaysia. The organization focuses on delivering innovative and reliable Orthopedic Implant solutions to Orthopedic Surgeons and patients. As a growing company in the healthcare technology space, Osteobionics offers opportunities to work closely with clinicians, hospitals, and distributors. Team members can contribute to improving patient outcomes while developing specialized expertise in orthopedic solutions.

Role Description

The Product Specialist role at Osteobionics Sdn. Bhd. is a full-time, on-site position based in Ipoh. This role is responsible for providing product expertise, demonstrations, and training to healthcare professionals, distributors, and internal teams. Day-to-day tasks include visiting customer sites, supporting product usage in clinical settings, responding to product inquiries, and assisting with troubleshooting. The Product Specialist will collaborate with the sales team on product presentations, conduct market research to understand customer needs, and gather feedback to support product development and improvement. The role also includes maintaining accurate product documentation and reports, participating in local events or conferences, and ensuring compliance with company policies and relevant medical device regulations.

Qualifications

• Strong product knowledge and technical aptitude, with the ability to understand Implant features, clinical applications, and usage protocols.
• Customer-facing skills, including the ability to deliver clear product demonstrations, training sessions, and professional presentations to healthcare professionals.
• Communication and interpersonal skills to build and maintain relationships with clinicians, hospital staff, and internal colleagues.
• Analytical and problem-solving abilities for handling product-related issues, gathering feedback, and supporting continuous improvement.
• Relevant educational background, such as a diploma or degree in biomedical engineering, life sciences, nursing, or a related field.
• Willingness to work on-site in Ipoh, with flexibility to travel to customer locations and healthcare facilities as needed.
• Basic understanding of healthcare environments and medical device regulatory considerations; prior experience in medical device or healthcare sales is an advantage.
• Proficiency in standard office software and tools for reporting, documentation, and communication.