Product Specialist

Volo Active Resources; Kuala Terengganu; On-site; MYR 67,000 - 134,000; Full time

Job summary

Volo Active Resources in Malaysia is seeking a Medical Sales Specialist/Product Specialist to promote and sell medical products to government and private hospitals in Kelantan and Terengganu.

The role involves creating demand, presenting to doctors and allied health professionals, managing accounts, and staying updated on new products and market trends. You will conduct CME sessions, monitor tender processes, and collaborate with the marketing team to drive growth.

Qualifications

• Minimum 1-3 years in Medical Sales and Hospital Sales experience.
• Experience dealing with hospital procurement, ward-level staff, and/or specialists.
• Familiar with tender processes, product presentations, and usage trainings.
• Experience in wound care, surgical consumables, or medical devices is advantageous.
• Strong communication and customer service skills.

Responsibilities

• Promote and sell medical products to government and private hospitals.
• Identify potential clients, conduct sales presentations, and provide customer service.
• Maintain detailed records of sales activities and client interactions.
• Stay informed about new medical products and market trends.
• Monitor tender processes and report variances to the manager.
• Provide monthly reports on sales performance and competitors' activities.
• Conduct CME sessions to healthcare professionals.
• Monitor product lifecycle and assist in marketing efforts.
• Collaborate with the marketing team to gather product knowledge and train staff.
• Ensure compliance with security certificates and regulatory requirements.

Skills

Communication

Customer service

Relationship building

Presentation skills

Negotiation

Education

Bachelor's degree in business/Marketing/related field

Job description

This is a full-time role for a Medical Sales Specialist/Product Specialist, to be based in Kelantan & Terengganu. The Medical Sales Specialist will be responsible for promoting and selling medical products to healthcare institutions and hospitals.

Key responsibilities

Primary responsibility for creating demand of company's products in government hospitals & private hospitals through doctors' & members of allied health professionals' recommendations & endorsement

Identify potential clients, conduct sales presentations, and provide customer service

Maintain detailed records of sales activities and client interactions

Stay informed about new medical products and market trends

Monitor marketing plans issued and report variances to manager in charge

Provide monthly reports on sales performance and competitors' activities

Conduct CME to healthcare professionals

Monitor all aspects of product lifecycle, including long/short-term product development marketing

Work as a team to gather in-depth knowledge of products versus current competition

Conduct product and sales training for the marketing team

Monitor security certificates and company compliance for requirements

About you

Minimum 1-3 years in Medical Sales and Hospital Sales experience

Experience in dealing with hospital procurement, ward-level staff, and/or specialists

Familiar with tender processes, product presentations, and usage trainings

Experience in wound care, surgical consumables, or medical devices would be a strong advantage

Strong Communication and Customer Service skills

Ability to build and maintain relationships with clients

Bachelor's degree in business, Marketing, or a related field is preferred

Self-motivated and capable of working independently

Opportunities for promotion

About us

Our client, a company established in 1981, specializes in supplying medical supplies, medical disposables, medical equipment, and devices to national healthcare institutions. In addition to its core offerings, the company extends services in warehousing, logistics, manufacturing, and regulatory services, catering to various other principals.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a product specialist?
• Which of the following types of qualifications do you have?