Product Specialist

DKSH Management Ltd.; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Management Ltd. is seeking a Product Specialist (Medical Device – Point-of-Care Testing) to drive product performance and sales growth across GP clinics, pharmacies, and private hospitals in designated territories within Malaysia.

You will serve as the subject matter expert, collaborating with sales and marketing to position products and improve patient outcomes through earlier diagnosis. Travel to customer sites is expected approximately 25% of the time.

Qualifications

• Minimum degree in bioscience, bioengineering, or a related field.
• Good communication and negotiation skills.
• Strong interpersonal skills with an entrepreneurial mindset.
• Willingness to travel ~25% to outstation sites.

Responsibilities

• Achieve sales targets for POCT and allergy products across GP clinics, pharmacies and private hospitals in designated areas.
• Educate doctors and healthcare professionals on POCT analyzers and allergy management.
• Defend and grow existing accounts with compelling product presentations and after-sales support.
• Attend to customer requests, inquiries and complaints promptly, maintain customer data accuracy, monitor competitors.
• Ensure timely forecasting, inventory planning and reporting for assigned products.
• Perform administrative and coordination tasks as required.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Entrepreneurial mindset

Travel willingness

Education

Bioscience/Bioengineering degree

Job description

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Title: Product Specialist

Location

MY, MY

Global Business Unit

HEALTHCARE

Job Function

Sales

Requisition Number

240778

Description

About the Role

The Product Specialist (Medical Device – Point-of-Care Testing) drives product performance and sales growth for Point-of-Care Testing (POCT), allergy, and related products across General Practitioner (GP) clinics, pharmacies, and private hospitals within designated territories. This role serves as the subject matter expert, working closely with sales, marketing, and customers to ensure effective product positioning and better patient outcomes through earlier and more accurate diagnosis.

What You Will Deliver

• Achieve sales targets for Point-of-Care Testing (POCT), allergy, and related products across General Practitioner (GP) clinics, pharmacies, and private hospitals in designated areas, while proactively identifying and developing new potential accounts to expand analyzer uptake and product categories
• Educate doctors and Healthcare Professionals (HCPs) on POCT analyzers for disease screening, early diagnosis, and effective patient monitoring, as well as on allergy management across the full continuum from diagnosis to treatment
• Defend and grow existing customer accounts to expand patient access to POCT systems, and deliver compelling product presentations and after-sales support to maintain strong, long-term customer relationships
• Attend to customer requests, enquiries, and complaints promptly and effectively, maintain and update the customer database accurately, and monitor competitor activities on a regular basis
• Ensure timely and accurate forecasting, inventory planning, and reporting for assigned products
• Administrative duties and coordination tasks as required

What You Bring

• Minimum Degree in Bioscience, Bioengineering, or a related field
• Minimum 2 to 4 years of relevant work experience, preferably in POCT or allergy-related products; prior sales experience in GP, private hospital, or pharmaceutical settings is an advantage
• Experience in handling Continuing Medical Education (CME) talksGood communication and negotiation skills
• Strong interpersonal skills with an independent, entrepreneurial mindset and a strong sense of ownershipWillingness to travel outstation as needed (approximately 25%)

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Medical Device Sales. #LI-MY3