Product Specialist

DKSH Group; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

DKSH Group in Malaysia is seeking a Product Specialist (Medical Device – Point-of-Care Testing) to drive sales growth and product positioning across GP clinics, pharmacies and private hospitals. You will serve as the product expert, collaborate with sales and marketing, and strive for improved patient outcomes through early and accurate diagnosis.

You will educate clinicians on POCT analyzers, manage key accounts, handle inquiries, and contribute to forecasting, inventory planning and reporting

Qualifications

• Minimum degree in bioscience, bioengineering or related field.
• 2–4 years of relevant work experience, preferably in POCT or allergy products; prior GP/private hospital pharma sales is a plus.
• Experience delivering Continuing Medical Education (CME) talks.
• Strong communication, negotiation and interpersonal skills; independent ownership.

Responsibilities

• Achieve sales targets for POCT, allergy and related products across GP clinics, pharmacies and private hospitals within designated territories.
• Educate doctors and healthcare professionals on POCT analyzers, disease screening and allergy management.
• Defend and grow existing accounts with compelling presentations and after-sales support.
• Maintain customer database, monitor competitors, forecast, plan inventory and report for assigned products.
• Handle administrative and coordination tasks as required.

Skills

POCT sales

Communication

Negotiation

Entrepreneurial mindset

Education

Bachelor’s degree in Bioscience/Bioengineering or related field

Job description

Title: Product Specialist

Location: Petaling Jaya, MY, MY

Global Business Unit: HEC

Job Function: Sales

Requisition Number: 240774

Description:

About the Role

The Product Specialist (Medical Device – Point-of-Care Testing) drives product performance and sales growth for Point-of-Care Testing (POCT), allergy, and related products across General Practitioner (GP) clinics, pharmacies, and private hospitals within designated territories. This role serves as the subject matter expert, working closely with sales, marketing, and customers to ensure effective product positioning and better patient outcomes through earlier and more accurate diagnosis.

What You Will Deliver

• Achieve sales targets for Point-of-Care Testing (POCT), allergy, and related products across General Practitioner (GP) clinics, pharmacies, and private hospitals in designated areas, while proactively identifying and developing new potential accounts to expand analyzer uptake and product categories
• Educate doctors and Healthcare Professionals (HCPs) on POCT analyzers for disease screening, early diagnosis, and effective patient monitoring, as well as on allergy management across the full continuum from diagnosis to treatment
• Defend and grow existing customer accounts to expand patient access to POCT systems, and deliver compelling product presentations and after-sales support to maintain strong, long-term customer relationships
• Attend to customer requests, enquiries, and complaints promptly and effectively, maintain and update the customer database accurately, and monitor competitor activities on a regular basisEnsure timely and accurate forecasting, inventory planning, and reporting for assigned products
• Administrative duties and coordination tasks as required

What You Bring

• Minimum Degree in Bioscience, Bioengineering, or a related fieldMinimum 2 to 4 years of relevant work experience, preferably in POCT or allergy-related products; prior sales experience in GP, private hospital, or pharmaceutical settings is an advantage
• Experience in handling Continuing Medical Education (CME) talks
• Good communication and negotiation skills
• Strong interpersonal skills with an independent, entrepreneurial mindset and a strong sense of ownership
• Willingness to travel outstation as needed (approximately 25%)

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Medical Device Sales.