Product Owner (Card)

Boost Holdings Sdn Bhd; Kuala Lumpur; Sur place; MYR 180 000 - 240 000; Plein temps

Résumé du poste

Boost Holdings Sdn Bhd is seeking a Product Owner – Cards to own the end-to-end management of the bank's Cards portfolio in Malaysia. You will translate strategy into roadmaps, campaigns, and pricing initiatives, while driving growth and profitability through customer engagement.

You will collaborate with agile teams, card schemes, and regulators to ensure compliant, market-leading card products and campaigns. Relevant experience in banking or fintech is required.

Qualifications

• Minimum 5–7 years of experience in Product Management, Product Ownership, Portfolio Management, or a related role within banking, fintech, payments, or financial services.
• Proven experience managing card products, including credit cards, debit cards, prepaid cards, or card-acquiring solutions.
• Strong experience in product lifecycle management, customer campaigns, pricing strategies, rewards programmes, and portfolio growth initiatives.
• Experience working with card schemes such as Visa and Mastercard and understanding card payment ecosystems.
• Experience operating within a regulated financial services environment and working with governance and approval processes.
• Experience working within agile and cross‑functional delivery teams.
• Strong knowledge of card products, card payments, and digital banking.
• Strong commercial, analytical, and problem‑solving skills.
• Experience in product roadmap development and prioritisation.
• Understanding of BNM regulations, AML/CFT requirements, and risk management principles.

Responsabilités

• Own the day-to-day management, execution, and delivery of the Bank's Cards portfolio in line with the strategy and priorities set by the Head of Product & Innovation.
• Translate strategic objectives into product roadmaps, business requirements, feature enhancements, pricing strategies, rewards programmes, and customer value propositions.
• Manage the end-to-end product lifecycle, including ideation, business case development, requirements gathering, development, testing, launch, and post-implementation review.
• Drive portfolio growth through product innovation, customer engagement initiatives, and continuous optimisation of products and processes.
• Monitor key portfolio metrics including card acquisition, activation, spend, utilisation, retention, portfolio balances, revenue, and profitability.
• Conduct market analysis, competitor benchmarking, and customer research to identify opportunities for growth and product enhancement.
• Manage relationships and dependencies with card schemes, payment processors, vendors, and external partners, including Visa, Mastercard, and payment ecosystem providers.
• Lead the planning, execution, and monitoring of card-related campaigns and promotional initiatives.
• Partner closely with agile delivery squads to ensure timely and successful implementation of card-related initiatives.
• Ensure all card products, campaigns, and initiatives comply with Bank Negara Malaysia (BNM) regulations, card scheme rules, AML/CFT requirements, consumer protection guidelines, and internal policies.

Connaissances

Product management

Card products

Agile delivery

Analytical thinking

Regulatory compliance

Description du poste

The Product Owner – Cards is responsible for the end-to-end management, execution, performance, and continuous enhancement of the Bank's Cards portfolio. The role translates the strategic objectives, product vision, and innovation priorities established by the Head of Product & Innovation into product roadmaps, features, pricing initiatives, customer campaigns, and operational improvements that drive portfolio growth, customer engagement, and profitability.

Key responsibilities

Own the day-to-day management, execution, and delivery of the Bank's Cards portfolio in line with the strategy and priorities set by the Head of Product & Innovation

Translate strategic objectives into product roadmaps, business requirements, feature enhancements, pricing strategies, rewards programmes, and customer value propositions

Manage the end-to-end product lifecycle, including ideation, business case development, requirements gathering, development, testing, launch, and post-implementation review

Drive portfolio growth through product innovation, customer engagement initiatives, and continuous optimisation of products and processes

Monitor key portfolio metrics including card acquisition, activation, spend, utilisation, retention, portfolio balances, revenue, and profitability

Conduct market analysis, competitor benchmarking, and customer research to identify opportunities for growth and product enhancement

Manage relationships and dependencies with card schemes, payment processors, vendors, and external partners, including Visa, Mastercard, and payment ecosystem providers

Lead the planning, execution, and monitoring of card-related campaigns and promotional initiatives

Partner closely with agile delivery squads to ensure timely and successful implementation of card-related initiatives

Ensure all card products, campaigns, and initiatives comply with Bank Negara Malaysia (BNM) regulations, card scheme rules, AML/CFT requirements, consumer protection guidelines, and internal policies

About you

Minimum 5–7 years of experience in Product Management, Product Ownership, Portfolio Management, or a related role within banking, fintech, payments, or financial services

Proven experience managing card products, including credit cards, debit cards, prepaid cards, or card-acquiring solutions

Strong experience in product lifecycle management, customer campaigns, pricing strategies, rewards programmes, and portfolio growth initiatives

Experience working with card schemes such as Visa and Mastercard and understanding card payment ecosystems

Experience operating within a regulated financial services environment and working with governance and approval processes

Experience working within agile and cross‑functional delivery teams

Strong knowledge of card products, card payments, and digital banking

Strong commercial, analytical, and problem‑solving skills

Experience in product roadmap development and prioritisation

Understanding of BNM regulations, AML/CFT requirements, and risk management principles