Product Owner Digital Bank

Boost Bank; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

Boost Bank is seeking a Product Owner, Digital Banking to shape and scale its digital product portfolio across Cards, Deposits, Campaigns, SME Lending, or Retail Lending. You will own product initiatives end-to-end, collaborating with Technology, Risk, Compliance, Operations, Marketing and other stakeholders to deliver exceptional customer experiences while ensuring regulatory compliance.

You will translate business objectives into roadmaps and user stories, manage backlogs in Agile teams, and

Qualifications

• Bachelor's degree in a related field.
• 3–7 years in Product Management, Ownership, Business Analysis, Digital Delivery, Banking, Fintech or Financial Services.
• Experience in Digital Banking/Fintech is a plus.

Responsibilities

• Own product features and initiatives from ideation through launch and post-launch optimisation.
• Translate business objectives into product roadmaps, user stories, and delivery plans.
• Manage product backlogs and prioritisation within Agile delivery teams.
• Drive product growth, customer adoption, and continuous improvement through data-driven decision making.

Skills

Product Management

Product Ownership

Business Analysis

Digital Delivery

Agile

Stakeholder mgmt

Analytics

Communication

Education

Bachelor's degree in Business/Finance/Tech/CS/Engineering

Job description

We are looking for a Product Owner, Digital Banking to help shape and scale Boost Bank's product portfolio in a digital-first environment. Depending on experience and business requirements, successful candidates may support Cards, Deposits, Customer Campaigns, SME Lending, or Retail Lending products. You will own product initiatives end-to-end, working closely with Technology, Design, Risk, Compliance, Operations, Marketing, and other stakeholders to deliver exceptional customer experiences while ensuring regulatory compliance and business growth.

Key Responsibilities :

• Own product features and initiatives from ideation through launch and post-launch optimisation.
• Translate business objectives into product roadmaps, user stories, and delivery plans.
• Manage product backlogs and prioritisation within Agile delivery teams.
• Drive product growth, customer adoption, and continuous improvement through data-driven decision making.

Product Domains

• Support one or more product portfolios including:
• Cards & Payments
• Deposits & Savings
• Customer Campaigns & Rewards

Stakeholder Management

• Collaborate with Product, Technology, Risk, Compliance, Operations, Finance, Marketing, and external partners.
• Coordinate product launches and ensure operational readiness across stakeholders.
• Present recommendations, performance updates, and project outcomes to leadership teams.

Performance & Optimisation

• Monitor key product metrics such as acquisition, activation, utilisation, balance growth, conversion, retention, and campaign performance.
• Conduct post-launch reviews and identify opportunities for enhancement.
• Drive automation, process improvements, and operational efficiencies.

Governance & Compliance

• Ensure products and initiatives adhere to regulatory requirements, internal policies, and governance standards.
• Support governance and approval processes, including committee submissions where required.

About You

• Bachelor's Degree in Business, Finance, Technology, Computer Science, Engineering, or a related discipline.
• 3-7 years of experience in Product Management, Product Ownership, Business Analysis, Digital Delivery, Banking, Fintech, or Financial Services.

Experience in one or more of the following:

• Cards
• Deposits
• Payments
• Campaign Management
• Digital Banking Products
• Familiarity with Agile methodologies and product development lifecycle.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication and collaboration abilities.
• Comfortable working in a fast-paced and evolving digital environment.