Product Manager - Remittance

TNG Digital; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Monthly eWallet allowance

Additional 1% employer EPF (years 1–3)

Unlimited pantry snacks & drinks

Mobile and broadband reimbursement

Dependants coverage option

Family & care leave

Comprehensive medical coverage

Job summary

Touch ’n Go is seeking a hands-on Digital Product Manager to own the end-to-end lifecycle, from concept through launch and optimization, writing clear PRDs and defining strategy and roadmap, collaborating with Technology, UX, Commercial, Compliance, Risk, Finance, BI, QA, and Customer Care.

The ideal candidate has 4+ years in digital product management in fintech/payments, with strong analytical skills, independent work style, excellent communication, and a passion for delivering customer value.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, IT, Business, Banking, Finance, or related fields.
• 4+ years of experience in digital product management, fintech, payments, or technology-driven environments.
• Strong analytical mindset and ability to translate data into product decisions.

Responsibilities

• Own the end-to-end product lifecycle from concept and analysis to launch and post-launch optimization.
• Define product strategy, roadmap, and write clear PRDs aligned with business and customer needs.
• Collaborate with Technology, UX, Commercial, Compliance, Risk, Finance, BI, QA, and Customer Care to deliver product initiatives.
• Manage product dependencies and communicate roadmap changes with clear impact assessment.
• Drive project execution in partnership with engineering and IT PMs to meet delivery timelines.
• Define and track product performance metrics, conduct post-implementation reviews, and make data-driven decisions.
• Evaluate product enhancement requests and identify new opportunities based on market and customer insights.
• Stay up to date with industry trends, regulations, and competitor offerings.

Skills

Digital product management

Fintech / payments

Data-driven decisions

Cross-functional collaboration

Independent / autonomous

Analytical mindset

Communication skills

Education

Bachelor's degree in Engineering, Computer Science, IT, Business, Banking, Finance

Job description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ’n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

• Own the end-to-end product lifecycle, from concept and analysis to launch and post-launch optimization.
• Define product strategy, roadmap, and write clear PRDs aligned with business and customer needs.
• Work closely with Technology, UX, Commercial, Compliance, Risk, Finance, BI, QA, and Customer Care teams to deliver product initiatives.
• Manage product dependencies and communicate roadmap changes with clear impact assessment.
• Drive project execution in partnership with engineering and IT PMs to meet delivery timelines.
• Define and track product performance metrics, conduct post-implementation reviews, and make data-driven decisions.
• Evaluate product enhancement requests and identify new opportunities based on market and customer insights.
• Stay up to date with industry trends, regulations, and competitor offerings.

Who should join us?

• Bachelor’s degree in Engineering, Computer Science, IT, Business, Banking, Finance, or related fields.
• 4+ years of experience in digital product management, fintech, payments, or technology-driven environments.
• Experience in Remittance, Visa, Insurance, or Financial Services is a strong advantage.
• Strong analytical mindset and ability to translate data into product decisions.
• Able to work independently, manage ambiguity, and drive outcomes with minimal supervision.
• Excellent communication skills and experience working with cross-functional teams.
• Passion for building products and delivering customer value.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ’n Go family and help revolutionize the Fintech industry by paving the way to a cashless society.

Touch ’n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ’n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [e-mail]

Note: Only shortlisted candidates will be contacted.