Assistant Manager, Product Management

Touch 'n Go Group; Kuala Lumpur; Hybrid; MYR 180,000 - 210,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Mobile reimbursement

Broadband reimbursement

Family leave

Medical coverage - dental/optometry/gy

TCM and Chiropractic

Job summary

Touch ’n Go Group is seeking a seasoned Product Manager to define the product vision, strategy, and roadmap for new fintech products. You’ll work with cross-functional teams to drive development from ideation to launch, analyze performance data, and optimize post-launch outcomes.

The role requires 6-8 years in product management within Fintechs/startups/banks, with expertise in Mobility/Transit/Payments. Hybrid work and flexible hours are offered, along with competitive benefits.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Computer Science, or equivalent.
• 6-8 years’ product management experience in Fintechs/startups/banks.
• Subject matter expertise in Mobility/Transit/Payments.

Responsibilities

• Develop product strategy: define vision, strategy, and roadmap for new products and post-launch performance.
• Oversee product development lifecycle from ideation to launch with Agile teams.
• Leverage data and customer feedback to improve product performance and drive optimization.

Skills

Product strategy

Agile

Cross-functional leadership

Data analytics

Education

Bachelor's degree in Engineering/Business/CS

Tools

MS PowerPoint

Excel

Job description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

• Develop product strategy: Define and communicate the product vision, strategy, and roadmap for new products. This includes developing and prioritizing features, setting KPIs/ goals, ensuring strategic alignment with business objectives, and managing post-launch performance including P&L.
• Implement product strategy: Manage product development lifecycle: Oversee the entire product development lifecycle, from ideation to launch and post-launch optimization. This includes working with agile development teams, managing timelines, budgets, and ensuring quality product delivery via owning and tracking release plans.
• Manage product performance: Leverage data/ analytics and customer feedback to evaluate product performance, identify areas for improvement, propose and implement optimization plans. This includes analyzing various metrics to make data-driven decisions.
• Cross-functional collaboration: Partner with various stakeholders – Tech, Operations, Customer Service, Sales/ Commercial, Marketing et al. to ensure successful and timely product launches.
• Partner management: Identify and cultivate strategic partnerships with relevant ecosystem participants, that facilitate proposition development and accelerate product delivery.
• Market landscape: Conduct market research and keep abreast of industry developments, emerging trends/ themes, gaps to address, and technology advancements. Translate research into actionable plans which inform product plans
• Product marketing: Collaborate with GTM teams to develop and execute marketing and acquisition strategies. This includes crafting product messaging/ positioning, developing marketing collateral, launching and managing campaigns aimed at driving product uptake and lifting performance.
• Compliance: Ensuring product compliance with all regulatory requirements, laws and regulations.
• Other duties and tasks as assigned and/or as required

Who should join us?

• Bachelor’s degree in Engineering, Business Administration, Computer Science, or equivalen
• Minimum 6-8 years’ of product management experience comprising development, launch and commercialization, gained at Fintechs/ startups/ high growth companies/ banks.
• Subject matter expertise in Mobility/ Transit/ Payments
• Persistent, highly adaptable and resilient – stays the course and remain focused on getting stuff done
• Resourceful and able to come up with solutions to work through process and ambiguity
• Strong problem-solving skills and analytical skills; uses data to drive decision making
• Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership
• Able to co-ordinate activities by others and project manage within cross-functional project team
• Ability to effectively prioritise and execute tasks in a high-pressure environment
• Well-developed presentation skills, including the ability to effectively deliver information internally and externally at all levels
• Advance Proficiency in MS PowerPoint and Excel
• Hybrid work arrangement and flexi hours.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered
• Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society.

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e‑mailing: [e-mail]

Note: Only shortlisted candidates will be contacted.