Product Enablement Trainee

GLODON SOFTWARE SDN. BHD.; Petaling Jaya; On-site; MYR 39,000 - 73,000; Full time

Job summary

GLODON SOFTWARE SDN. BHD. in Petaling Jaya is seeking a proactive professional to support product demo sessions, explore technical demand, and handle live Q&A with key clients.

You will deliver training, develop technical documents for demos, and collaborate with cross-functional teams to organize offline and online marketing events, driving customer satisfaction. This role focuses on understanding client needs and turning insights into practical guidance.

Responsibilities

• Support product demo sessions, covering technical demand exploration, live demonstration and QandA.
• Deliver professional product training to end users; track product usage of key clients and continuously lift customer satisfaction.
• Provide customized project guidance for key clients based on their business demands.
• Develop technical documents for product demos and training activities.
• Cooperate with cross-functional teams to organize offline and online marketing events.

Job description

GLODON SOFTWARE SDN. BHD. in Petaling Jaya is seeking a proactive professional to support product demo sessions, explore technical demand, and handle live Q&A with key clients.

You will deliver training, develop technical documents for demos, and collaborate with cross-functional teams to organize offline and online marketing events, driving customer satisfaction. This role focuses on understanding client needs and turning insights into practical guidance.