Internship ManagementTrainee - Customer Success

GLODON SOFTWARE SDN. BHD.; Petaling Jaya; Sur place; MYR 39 000 - 73 000; Plein temps

Résumé du poste

GLODON SOFTWARE SDN. BHD. in Petaling Jaya is seeking a proactive professional to support product demo sessions, explore technical demand, and handle live Q&A with key clients.

You will deliver training, develop technical documents for demos, and collaborate with cross-functional teams to organize offline and online marketing events, driving customer satisfaction. This role focuses on understanding client needs and turning insights into practical guidance.

Responsabilités

• Support product demo sessions, covering technical demand exploration, live demonstration and QandA.
• Deliver professional product training to end users; track product usage of key clients and continuously lift customer satisfaction.
• Provide customized project guidance for key clients based on their business demands.
• Develop technical documents for product demos and training activities.
• Cooperate with cross-functional teams to organize offline and online marketing events.

Description du poste

• 1. Support product demo sessions, covering technical demand exploration, live demonstration and QandA.
• 2. Deliver professional product training to end users; track product usage of key clients and continuously lift customer satisfaction.
• 3. Provide customized project guidance for key clients based on their business demands.
• 4. Develop technical documents for product demos and training activities.
• 5. Cooperate with cross-functional teams to organize offline and online marketing events.
• 6...