Global Customer Success Trainee - BIM & Construction Tech

Glodon Software Sdn. Bhd.; Selangor; On-site; MYR 50,000 - 84,000; Full time

Benefits offered by this job

Medical and Accidental Insurance

Phone and Transport Allowances

On-the-job training will be provided

Medical insurance package

Telephone and transport

Job summary

Glodon Software Sdn. Bhd. is seeking a fresh graduate to support product demos and training, while guiding key clients with business-aligned project support. The role emphasizes BIM and digital construction principles in a global tech environment.

The candidate should have a related degree, strong English skills, and a proactive, customer-oriented mindset. On-the-job training and global career development opportunities are provided by Glodon.

Qualifications

• Bachelor's degree or above in Quantity Surveying, Civil Engineering, Architectural Engineering or related fields.
• Excellent communication skills, resilience under pressure, teamwork and relationship-building能力.
• Strong self-learning ability and proactive problem solving.
• Proficiency in English; basic Mandarin is a plus.

Responsibilities

• Support product demo meetings, exploring technical demands and Q&A.
• Provide product training to users and monitor usage to improve satisfaction.
• Provide project guidance for key clients based on business needs.
• Prepare technical materials for demos and training.
• Collaborate with team on marketing events.

Skills

BIM expertise

Digital construction

Customer-oriented mindset

Team collaboration

Education

Bachelor's degree in Quantity Surveying, Civil Engineering, Architectural Engineering or related

Job description

Glodon Software Sdn. Bhd. is seeking a fresh graduate to support product demos and training, while guiding key clients with business-aligned project support. The role emphasizes BIM and digital construction principles in a global tech environment.

The candidate should have a related degree, strong English skills, and a proactive, customer-oriented mindset. On-the-job training and global career development opportunities are provided by Glodon.