Product Cum Admin Assistant

BUTAI JEWELLERS SDN BHD; Kuala Lumpur; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Career progression

Work-life balance

Job summary

BUTAI JEWELLERS SDN BHD is seeking a Product Cum Admin Assistant to join our Kuala Lumpur team on a full-time basis. The role combines product management and administrative support to help our sales and operations teams.

You will manage product information, assist with orders, quotations, pricing, documentation and CRM records, while coordinating between departments and maintaining data accuracy. A proactive learner with strong communication is preferred.

Qualifications

• Strong organizational and time management skills
• Excellent written and verbal communication in English
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Customer service orientation and professional demeanor
• Attention to detail and data accuracy
• Ability to work independently and in a team
• Familiarity with jewellery products or sales experience is desirable
• Willingness to learn and take on new responsibilities

Responsibilities

• Assist in managing product information, inventory data and product documentation
• Support the sales team with order processing, quotations and customer communications
• Maintain accurate records of product specifications, pricing and availability
• Handle general administrative duties including scheduling, filing and database management
• Respond to client enquiries regarding products and services in a timely and professional manner
• Coordinate between departments to ensure efficient workflow and information sharing
• Assist with preparation of reports, presentations and sales materials
• Support the organisation and execution of product-related events or promotions
• Maintain confidentiality and handle sensitive company information appropriately

Skills

Product management

Administrative support

Data entry

Customer service

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

About the role
BUTAI JEWELLERS SDN BHD is seeking a Product Cum Admin Assistant to join our team on a full-time basis. This is a support role based in Kuala Lumpur City Centre, combining product management and administrative functions. You will be integral to supporting our sales and operational teams, ensuring smooth day-to-day activities whilst contributing to product-related initiatives. This position offers the opportunity to develop expertise across both product management and client-focused administrative services.

Key responsibilities

Assist in managing product information, inventory data and product documentation

Support the sales team with order processing, quotations and customer communications

Maintain accurate records of product specifications, pricing and availability

Handle general administrative duties including scheduling, filing and database management

Respond to client enquiries regarding products and services in a timely and professional manner

Coordinate between departments to ensure efficient workflow and information sharing

Assist with preparation of reports, presentations and sales materials

Support the organisation and execution of product-related events or promotions

Maintain confidentiality and handle sensitive company information appropriately

What we're looking for

Strong organizational and time management skills with the ability to priorities multiple tasks

Excellent written and verbal communication skills in English, with additional languages a plus

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)

Customer service orientation with a professional and courteous demeanor

Attention to detail and accuracy in record-keeping and data entry

Ability to work independently and as part of a collaborative team

Basic knowledge of jewellery products, industry terminology or related sales experience (desirable)

Familiarity with CRM systems or database management (advantageous)

A proactive approach to learning and willingness to take on new responsibilities

What we offer
BUTAI JEWELLERS SDN BHD is committed to providing a supportive and rewarding work environment. We offer opportunities for professional development, career progression and the chance to work within a respected jewellery organisation. Our team values collaboration, creativity and excellence. We provide a competitive remuneration package commensurate with experience, and we foster a workplace culture that prioritises employee wellbeing and work-life balance.

About us
BUTAI JEWELLERS SDN BHD is a jewellery company dedicated to excellence in craftsmanship and customer service. With a commitment to quality and innovation, we offer a range of fine jewellery products to our valued clientele. Our business is built on trust, integrity and a deep passion for the art of jewellery. We pride ourselves on creating a welcoming workplace where our team can thrive and contribute to our continued success.