E-Commerce Admin

MYDORA GOLD & JEWELLERY SDN. BHD.; Seberang Perai; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Career development opportunities

Friendly team atmosphere

Job summary

MYDORA GOLD & JEWELLERY SDN. BHD. in Perai, Penang, is seeking a responsible E-Commerce Admin to support daily online operations across TikTok Shop, Shopee and our website. Responsibilities include stock/restock, inventory updates, product listing, order fulfilment and after-sales support.

Fresh graduates are welcome. Training will be provided. Mandarin and Bahasa Malaysia proficiency is preferred; basic English is an advantage.

Qualifications

• Detail-oriented and accurate in data handling.
• Able to manage stock data and product listings.
• Good communication in Mandarin and Bahasa Malaysia; basic English helpful.
• Fresh graduates welcome and training provided.

Responsibilities

• Coordinate new stock and restock for listing.
• Update stock across TikTok Shop, Shopee and website.
• Process orders, packing, shipping and post-sale support.
• Maintain accurate product and inventory records.
• Collaborate with warehouse, e-commerce and customer service teams.

Skills

Detail-oriented

Organized

Microsoft Excel

Google Sheets

Mandarin proficiency

Bahasa Malaysia

Teamwork

Education

Fresh graduates welcome

Diploma/Certificate in related field

Tools

Microsoft Excel

Google Sheets

Job description

About the role
We are looking for a responsible and detail-oriented E-Commerce Admin to join our talented team at MYDORA GOLD & JEWELLERY SDN. BHD. in Perai, Penang. This role to support our daily online operations, including new stock/restock processing, inventory updates, product listing, order fulfilment and after-sales support across TikTok Shop, Shopee and our website.

Key Responsibilities

New Stock & Restock

Coordinate new stock and restock products for weighing and checking.

Prepare and submit product information/files for product tagging.

Ensure product details, quantity and stock information are recorded accurately.

Coordinate with relevant teams to ensure new products are ready for listing.

E-Commerce Stock Management

Update and replenish stock on TikTok Shop, Shopee and company website.

Ensure stock quantities are accurately reflected across all platforms.

Monitor sold-out/fall-out stock and identify products that require backfilling.

Replenish available stock into the respective platforms promptly.

Perform regular stock checking and rectify stock discrepancies when necessary.

Order Management

Assist with daily order processing.

Coordinate order preparation, packing and shipment.

Monitor order and delivery status.

Ensure orders are processed accurately and within the required timeline.

Assist with order-related after-sales matters.

Coordinate returns, exchanges or other customer order issues with the relevant team.

Maintain proper records for after-sales cases.

Other Duties

Maintain and organize product and inventory records/files.

Work closely with warehouse, e-commerce and customer service teams.

Assist with other administrative and operational tasks assigned by management.

What we're looking for

Detail-oriented, organized and responsible.

Comfortable working with numbers, stock quantities and product data.

Strong organisational skills with the ability to prioritise and multitask effectively

Basic knowledge of Microsoft Excel / Google Sheets.

Attention to detail and a high level of accuracy in your work

Flexible and adaptable, with the ability to work well within a team

Experience with TikTok Shop, Shopee or e-commerce operations is an advantage.

Fresh graduates are welcome to apply.

Training will be provided.

Good communication skills in Man-darin and Bahasa Malaysia; basic English is an advantage.

Man-darin proficiency is required to communicate with Mandarin-speaking customers and relevant business parties.

What we offer
At MYDORA GOLD & JEWELLERY SDN. BHD.', we are committed to providing our employees with a supportive and rewarding work environment. As an Admin Assistant, you can look forward to:

Competitive salary and performance-based bonuses

Opportunities for career development and advancement

A collaborative and friendly team atmosphere

About us
MYDORA GOLD & JEWELLERY SDN. BHD.' is a leading provider of high-quality jewellery and precious metal products. With a strong focus on innovation and customer satisfaction, we have established a reputation for excellence in the industry. Our team is dedicated to upholding the highest standards of craftsmanship and customer service, and we are proud to be a trusted name in the local community.