Product Controller & Sales Support

JEB Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Career development opportunities

Healthy work-life balance

Job summary

JEB Group in Kuala Lumpur is seeking a Product Controller & Sales Support to help coordinate sales and product management, handling data, reports, and supplier information. This is a full-time role that supports our commercial operations in a fast-paced environment.

You will maintain product databases, prepare sales forecasts, generate performance metrics, and assist with supplier communications. Strong MS Office skills and attention to detail are essential.

Qualifications

• Proven experience in an administrative or product support role.
• Strong organisational and time management skills with ability to manage multiple priorities.
• Proficiency in MS Office with strong data management capabilities.
• Attention to detail and accuracy in record-keeping and data analysis.
• Collaborative approach across departments; inventory management knowledge is desirable.
• Customer service mindset with proactive problem-solving; ability to work independently.

Responsibilities

• Collect and consolidate product information from supplier catalogues.
• Provide administrative support to the sales team, including scheduling and documentation.
• Prepare and maintain sales reports and product-related documentation.
• Create and maintain a structured product database (SKU, specs, pricing, descriptions, images).
• Maintain finishes library for all brands and types of finishes (physically and online).
• Standardize and categorize product data for data integration; validate data before system updates.
• Coordinate product info for sales presentations and marketing materials.
• Ensure data accuracy, completeness, and consistency.
• Develop data entry guidelines and naming conventions; perform data quality audits.
• Coordinate with suppliers for missing or updated product details.
• Process sales orders; ensure timely and accurate fulfilment.
• Liaise between sales, suppliers, product management and operations to resolve queries.
• Maintain product databases and customer records; assist with sales forecasting and cost-saving analyses.
• Handle customer enquiries and prepare mock-up samples and color confirmations for clients.
• Discuss feasibility of customized products; learn new products from supplier range.
• Manage administrative tasks including filing, scheduling and expense tracking.

Skills

Administrative support

Data management

Excel

Word

Attention to detail

Collaboration

Inventory management

Product control

Customer service

Independent work

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

About the role

JEB Group is seeking a Product Controller & Sales Support professional to join our dynamic team in Kuala Lumpur. This is a full-time position that plays a crucial role in supporting our sales operations and maintaining product control across our organisation. You will be instrumental in ensuring seamless coordination between our sales team and product management functions, providing essential administrative and analytical support that directly impacts our commercial success. This role bridges critical business functions and offers the opportunity to work with diverse teams in a fast-paced environment.

Key responsibilities

• Collect and consolidate product information from multiple supplier catalogues
• Provide comprehensive administrative support to the sales team, including scheduling, correspondence and documentation management
• Prepare and maintain sales reports, performance metrics and product-related documentation
• Create and maintain structured product database (SKU, specifications, pricing, descriptions, images, etc.)
• Create, organize and maintain finishes library for all brands and types of finishes (fabrics, laminates, metal, wood, etc) physically and online
• Rearrange, standardize and categorize product data for data integration. Clean and validate data before system updates
• Coordinate product information and specifications for sales presentations and marketing materials
• Ensure data accuracy, completeness, and consistency
• Develop and maintain data entry guidelines and naming conventions
• Perform regular audits to maintain data quality
• Coordinate with suppliers to obtain missing or updated product details
• Process sales orders and ensure timely and accurate order fulfilment
• Liaise between sales, suppliers and product management and operations teams to resolve queries and issues
• Maintain and update product databases and customer records
• Assist with sales forecasting and analysis to support business planning and demonstrate and implement cost saving measures
• Handle customer enquiries and provide product-related support as needed and prepare mock-up samples & colour scheme confirmation for client
• Discuss with suppliers about the feasibility of customized products and take an active approach to learn new products from the supplier range
• Manage administrative tasks including filing, scheduling and expense tracking

What we're looking for

• Proven experience in an administrative or product support role, preferably within a sales-driven environment
• Strong organisational and time management skills with the ability to manage multiple priorities simultaneously
• Proficiency in Microsoft Office applications, particularly Excel and Word, with strong data management capabilities
• Attention to detail and accuracy in record-keeping and data analysis
• A collaborative approach to working with colleagues across different departments
• Knowledge of inventory management or product control systems is desirable
• Customer service-oriented mindset with a proactive approach to problem-solving
• Ability to work independently whilst maintaining focus on team objectives
• Relevant qualification in business administration, office management or related field is preferred

What we offer

At JEB Group, we value our employees and are committed to providing a supportive and rewarding work environment. We offer competitive remuneration packages, opportunities for professional development and clear career progression pathways within our growing organisation. Our workplace culture emphasises teamwork, innovation and continuous improvement. We provide a collaborative environment where your contributions are recognised and valued. We also offer flexible working arrangements where appropriate, and we are committed to maintaining a healthy work-life balance for all team members.

About us

JEB Group is a dynamic and forward-thinking organisation operating in the vibrant Malaysian market. We are committed to delivering excellence in our operations and services whilst maintaining strong values of integrity, professionalism and customer focus. Our team is built on the foundation of collaboration, and we pride ourselves on creating an inclusive workplace where talented individuals can thrive and make meaningful contributions. We are dedicated to supporting the professional growth of our employees and fostering an environment of continuous learning and development.

JEB Group is committed to being an Equal Opportunity Employer. We embrace diversity and inclusion in the workplace and welcome applications from all qualified candidates.