Procurement / Assistant Procurement Manager

Shangri-La Hotels (Malaysia) Berhad; Penang; On-site; MYR 67,000 - 134,000; Full time

Job summary

Shangri-La Rasa Sayang, Penang is seeking a Procurement / Assistant Procurement Manager to lead cross-property procurement, negotiate with suppliers, and optimize value while maintaining luxury service standards.

You will manage sourcing, tendering, and supplier evaluations, and collaborate with finance to control costs and ensure compliance. Experience in hospitality procurement is advantageous.

Qualifications

• Diploma, degree or professional qualification in Procurement, Supply Chain, Business Administration, Hospitality Management or related field.
• Minimum 2 years of procurement or sourcing experience preferred.
• Experience in a large organization or hospitality environment is an advantage.
• Strong knowledge of procurement processes: strategic sourcing, supplier evaluation, tender management, cost analysis and price negotiation.
• Commercial awareness with ability to identify cost-saving opportunities.
• Excellent negotiation and supplier relationship-management skills.

Responsibilities

• Coordinate procurement across multiple properties and ensure balance of quality, quantity, service, availability and cost.
• Obtain competitive quotations from suppliers and prepare supplier comparisons and recommendations.
• Prepare tender documents and coordinate tender processes.
• Evaluate bids, negotiate pricing and terms, and recommend selections to management.
• Source products/services for operations and special projects; monitor market trends.
• Develop and maintain strong supplier relationships and supplier records.
• Work with Cost Controller and departments to manage inventory and par stock levels.
• Lead and coach Purchasing Officers and Clerks; conduct performance reviews and development activities.

Skills

Negotiation skills

Supplier relationship management

Organizational skills

Analytical skills

Leadership

People management

Coaching & development

Communication

Problem-solving

Initiative

Customer-oriented

Team collaboration

Professional appearance

Education

Diploma, Degree or professional qualification in Procurement / Supply Chain / Business Administration / Hospitality Management

Tools

Microsoft Office

Job description

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking forProcurement / Assistant Procurement Manager to join our team!

As a Procurement / Assistant Procurement Manager, we rely on you to

• Manage and coordinate all procurement and purchasing requirements across the three properties.
• Ensure the best balance of quality, quantity, service, availability, and cost efficiency.
• Obtain competitive quotations from a minimum of three suppliers, where applicable.
• Prepare supplier comparisons, quotation analyses, and procurement recommendations.
• Prepare tender documents and coordinate the tender process.
• Evaluate supplier bids, negotiate pricing and commercial terms, and recommend final selections to management.
• Source products, services, contractors, and specialist suppliers for operational and special projects.
• Conduct regular market surveys and monitor supplier pricing and market trends.
• Identify and implement cost-saving and value-enhancement opportunities without compromising quality or guest experience.
• Identify alternative products and sourcing options to improve value and operational efficiency.
• Develop and maintain strong, professional relationships with existing and prospective suppliers.
• Work closely with the Cost Controller and relevant departments to monitor inventory requirements and maintain appropriate par stock levels.
• Coordinate consignment stock arrangements and ensure effective purchasing controls.
• Maintain accurate supplier records and documentation.
• Support tax, customs, regulatory, and other procurement-related requirements.
• Ensure purchasing activities comply with company policies, procurement procedures, financial controls, and ethical standards.
• Supervise and provide guidance to Purchasing Officers and Purchasing Clerks.
• Conduct staff coaching, counselling, performance reviews, briefings, and development activities.
• Communicate management directives and priorities effectively to the Procurement team.
• Represent the Procurement team in relevant finance and operational meetings.
• Promote teamwork, accountability, service excellence, and continuous improvement.
• Support and champion environmental sustainability initiatives.
• Maintain the highest standards of professional conduct, integrity, ethics, grooming, hygiene, and workplace discipline.

We are looking for someone who:

• Diploma, Degree, or relevant professional qualification in:
  - Procurement
  - Supply Chain Management
  - Business Administration
  - Hospitality Management
  - Or a related discipline.
• Preferably minimum 2 years of procurement or sourcing experience.
• Experience within a large organization or hospitality environment will be an advantage.
• Strong knowledge of Procurement and purchasing processes, Strategic sourcing, Supplier evaluation, Tender management, Cost analysis and Price negotiation.
• Strong commercial awareness with the ability to identify cost-saving and value-creation opportunities.
• Excellent negotiation and supplier relationship-management skills.
• Strong organizational and analytical skills with the ability to manage multiple priorities.
• Strong leadership and people-management capabilities.
• Ability to coach, motivate, and develop team members.
• Excellent written and spoken English.
• Knowledge of local dialects will be an advantage.
• Working knowledge of procurement or supply chain systems, such as SCM or equivalent platforms, will be an advantage.
• Proficient in Microsoft Office
• Strong communication, interpersonal, and stakeholder-management skills.
• High level of integrity, honesty, accountability, and professionalism.
• Self-motivated, proactive, and results oriented.
• Strong problem-solving and decision-making abilities.
• Customer-oriented with a strong sense of initiative.
• Ability to communicate priorities clearly and drive business results.
• A team player with tact, maturity, and professionalism.
• Pleasant personality with a professional appearance.
• Well-groomed and able to represent the standards of a luxury hospitality environment.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Unlock job insights

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Hotel & Accommodation Services 101-1,000 employees

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.