Assistant Director of Sales, RSR & GSH

Shangri-La Group; George Town; On-site; MYR 180,000 - 240,000; Full time

Job summary

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world, inviting dynamic individuals to join our team as we continue to provide gracious Malaysian hospitality. The Assistant Director of Sales will lead sales strategies to drive revenue targets, oversee daily operations, and contribute to marketing initiatives, guest recognition programs, and budget planning.

We welcome energetic, multi-skilled professionals with excellent presentation and communication skills.

Qualifications

• Has a passion for Sales and Marketing
• Excellent presenter and communicator
• Is self-driven, goal-oriented, able to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Enjoys crafting creative and best-fit solutions
• Thinks outside of the box whilst leading change in the hotel
• Understands the global market and local environment
• Communicates and writes with fluency in English (as well as the local language)
• Has strong interpersonal skills
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Responsibilities

• Lead and drive sales strategies to achieve revenue targets and optimize occupancy and yield.
• Oversee daily operations to ensure service excellence and operational efficiency.
• Develop and implement marketing plans and guest recognition programs.
• Participate in business reviews, forecasting and annual budget preparation.
• Maintain high sales and service standards across the department. Ensure full compliance with corporate policies and brand standards.
• Oversee hotel branding, revenue performance and sales channel optimization.
• Manage budgeting, forecasting, and profitability initiatives.

Job description

Shangri-La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

Assistant Director of Sales

We are looking for Assistant Director of Sales to join our team!

• This is a Clustered position for Shangri-La Rasa Sayang, Penang & Shangri-La Golden Sands, Penang.

Responsibilities

• Lead and drive sales strategies to achieve revenue targets and optimize occupancy and yield.
• Oversee daily operations to ensure service excellence and operational efficiency.
• Develop and implement marketing plans and guest recognition programs.
• Participate in business reviews, forecasting and annual budget preparation.
• Maintain high sales and service standards across the department. Ensure full compliance with corporate policies and brand standards.
• Oversee hotel branding, revenue performance and sales channel optimization.
• Manage budgeting, forecasting, and profitability initiatives.

We Are Looking For Someone Who

• Has a passion for Sales and Marketing
• Excellent presenter and communicator
• Is self-driven, goal-oriented, able to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Enjoys crafting creative and best-fit solutions
• Thinks outside of the box whilst leading change in the hotel
• Understands the global market and local environment
• Communicates and writes with fluency in English (as well as the local language)
• Has strong interpersonal skills
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

• Only shortlisted candidates will be notified.