Process Optimization Specialist

OCBC company; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Professional development opportunities

Job summary

OCBC Bank is seeking a Process Management Specialist in Kuala Lumpur to streamline operations, drive efficiency, and support business growth. You will analyze workflows, design changes, and work with IT for seamless system integration.

The role requires 3+ years in process management, strong analytical skills, and excellent communication to influence stakeholders across teams. A competitive development culture and opportunities await in a dynamic environment.

Qualifications

• Requires a degree in a related field and 3+ years in process management or operations.
• Demonstrated track record of implementing process improvements.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent written and verbal communication with stakeholders across teams.

Responsibilities

• Analyze business processes to identify improvement opportunities and automation potential.
• Design and implement process changes with stakeholders to ensure smooth transitions.
• Develop and maintain process documentation, maps, procedures, and guidelines.
• Collaborate with IT to implement system changes and ensure seamless integration.

Skills

Process improvement

Analytical thinking

Communication skills

Stakeholder management

Lean & Six Sigma

Education

Bachelors in Business Administration / Operations Management

Tools

Process mapping tools (Lean/Six Sigma)

Job description

OCBC Bank is seeking a Process Management Specialist in Kuala Lumpur to streamline operations, drive efficiency, and support business growth. You will analyze workflows, design changes, and work with IT for seamless system integration.

The role requires 3+ years in process management, strong analytical skills, and excellent communication to influence stakeholders across teams. A competitive development culture and opportunities await in a dynamic environment.