Process Management Specialist – Banking Operations

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Community initiatives

Learning and development opportunities

Wellbeing and growth

Job summary

OCBC e2 Power Sdn Bhd in Malaysia is seeking a detail‑oriented professional to support loan recovery operations and administration. The role focuses on ensuring timely issuance and cancellation of facilities, and adherence to SLA/TAT in daily tasks.

You will assist with discharge of charge documents, consents to external parties, and monitoring of collection accounts (Conventional & Islamic), contributing to smooth regulatory and customer outcomes.

Responsibilities

• To ensure timely issuance of Redemption Statements in accordance to set SLA/TAT.
• To ensure timely cancellation of Facilities in accordance to set SLA/TAT.
• To support Loan Recovery Department (COD/SAM) in the issuance of Redemption Statement, instruction to cancel OD, deletion of collateral, revision of classification status, upliftment of FD, cancellation of facilities and revision of classification status in accordance to set SLA/TAT.
• To attend to requests such as consents to external parties, execution of Discharge of Charge documents and release of original security documents in accordance to set SLA/TAT.
• To monitor the Collection Account 2 (both Conventional & Islamic) daily to adhere to Collection Account Policy & Procedures.
• To ensure Bridging Loan cases are attended and in order.
• To ensure timely Discharge of Charge of Security(ies) in accordance to set SLA/TAT.

Job description

OCBC e2 Power Sdn Bhd in Malaysia is seeking a detail‑oriented professional to support loan recovery operations and administration. The role focuses on ensuring timely issuance and cancellation of facilities, and adherence to SLA/TAT in daily tasks.

You will assist with discharge of charge documents, consents to external parties, and monitoring of collection accounts (Conventional & Islamic), contributing to smooth regulatory and customer outcomes.