Banking Data Entry & Processing Specialist

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Competitive base salary

Professional development opportunities

Community initiatives

Flexible benefits

Job summary

OCBC e2 Power Sdn Bhd in Malaysia is seeking a detail‑oriented Administrator to handle daily processing and data input of customer requests with accuracy and timeliness.

You will verify documents, ensure proper authorization, and support the team by answering status inquiries, escalating exceptions, complying with policies, and contributing to process improvements while adhering to banking regulations. A collaborative culture and ongoing development opportunities are offered.

Qualifications

• Degree in any discipline preferred.
• Self-motivated and able to work as a team.
• Able to work fast, independently and under pressure.

Responsibilities

• Handle daily processing/data input of customer requests on timely and accurate basis.
• Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
• Process/perform data entry for all verified requests on timely and accurate basis.
• Check and ensure all input performed by the Maker are accurate via online system check/online system approval.
• Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.
• Escalate exception cases to Team Lead/Section Head promptly.
• Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc).
• Perform ad-hoc assignments given by the Team Lead/Section Head/Head of Department.
• Contribute and provide feedback to Team Lead or Section Head on process related issues and give suggestion for improvement.
• Completes processing of daily requests within the agreed Service Level Agreements (SLA) with Business Units.
• Achieves zero defect and operating losses.
• Achieves zero customer complaints/ negative feedback.
• Fully conversant with process/ SLAs/ regulatory requirements.
• Provide support functions from time to time (e.g. compilation of statistics, report extraction).
• Support team lead in achieving their KPI requirement and achieve good audit rating.

Skills

Self-motivated

Team player

Ability to work under pressure

Education

Degree in any discipline

Job description

OCBC e2 Power Sdn Bhd in Malaysia is seeking a detail‑oriented Administrator to handle daily processing and data input of customer requests with accuracy and timeliness.

You will verify documents, ensure proper authorization, and support the team by answering status inquiries, escalating exceptions, complying with policies, and contributing to process improvements while adhering to banking regulations. A collaborative culture and ongoing development opportunities are offered.