Payment Screening & Compliance Specialist

OCBC Bank (Malaysia) Berhad; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Job summary

OCBC Bank (Malaysia) Berhad is seeking a capable Payment Screening & Compliance Specialist to oversee daily screening, review alerts, and coordinate resolution with Compliance, Risk and IT teams.

You will monitor SLAs, handle exception cases, investigate issues, maintain audit-ready records, and contribute to process improvements while delivering excellent service to customers and stakeholders.

Qualifications

• Bachelor’s degree in Banking & Finance, Business Administration, or related field.
• 2–3 years hands-on experience in a banking/financial institution with AML/CFT/CDD/EDD/KYC exposure and SWIFT familiarity.
• Strong knowledge of payment systems, AML, sanctions screening, and regulatory compliance.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and stakeholder management abilities.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Oversee daily payment screening activities to ensure compliance with policies and regulations.
• Review and validate payment screening alerts for fraud, sanctions, or AML concerns.
• Coordinate with cross-functional teams to resolve flagged transactions promptly.
• Ensure adherence to compliance standards and manage investigation of exceptions.
• Monitor SLAs and identify bottlenecks to meet targets.
• Act as escalation point for complex issues and customer inquiries.
• Monitor systems for performance and escalate critical issues to IT.
• Identify and drive process improvements to reduce errors and risks.
• Coordinate with auditors during payment screening audits and respond to queries.

Skills

AML/CFT knowledge

Regulatory compliance

Analytical skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in Banking & Finance or related field

Job description

OCBC Bank (Malaysia) Berhad is seeking a capable Payment Screening & Compliance Specialist to oversee daily screening, review alerts, and coordinate resolution with Compliance, Risk and IT teams.

You will monitor SLAs, handle exception cases, investigate issues, maintain audit-ready records, and contribute to process improvements while delivering excellent service to customers and stakeholders.