Proactive Retail Associate — Drive Sales & Service

Muji Malaysia Sdn Bhd; Putrajaya; On-site; MYR 20,000 - 27,000; Full time

Job summary

Muji Malaysia Sdn Bhd is seeking a capable retail associate to support daily sales and customer service at our Putrajaya store. You will greet customers, provide product information, assist in stock receiving, tagging, and stock checks while upholding Muji service standards.

You should enjoy interacting with customers, be detail‑oriented, articulate, and a positive team player. Prior retail experience helps, and you will work as part of a friendly store team to achieve sales goals.

Qualifications

• Minimum SPM with 1–2 years of retail experience.
• Positive and passionate about the retail industry.
• Enjoy interacting with customers and have an eye for details.
• Articulate and outgoing; a good team player.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at assigned areas or departments.
• Provide product information and service to customers proactively.
• Greet and assist customers attentively on the sales floor.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Tag sensors on garments and assist in stock checks.
• Provide feedback on fast and slow moving stock.
• Maintain safety standards in the work area.
• Assist cashier at checkout when required.
• Report price errors.
• Explain extended services and fees (Home delivery & Alteration).
• Demonstrate Muji service standards and deliver efficient customer care.
• Gather customer feedback and suggest improvements tosuperiors.
• Ensure FIFO stock to avoid aging merchandise.
• Report stock discrepancies against the system.
• Ensure all available stock is displayed.

Skills

Customer service

Detail-oriented

Team player

Education

SPM

Job description

Muji Malaysia Sdn Bhd is seeking a capable retail associate to support daily sales and customer service at our Putrajaya store. You will greet customers, provide product information, assist in stock receiving, tagging, and stock checks while upholding Muji service standards.

You should enjoy interacting with customers, be detail‑oriented, articulate, and a positive team player. Prior retail experience helps, and you will work as part of a friendly store team to achieve sales goals.