Print Production & Client Liaison Coordinator

TIAN CHOH PRINT SDN BHD; Kuala Lumpur; On-site; MYR 31,000 - 50,000; Full time

Job summary

TIAN CHOH PRINT SDN BHD is seeking a Personal Assistant / Sales & Production Coordinator to support daily operations. You will liaise between customers, production team and management, tracking printing jobs, customer requests and daily matters, especially when the director is away.

Strong communication, organisation and independence are essential. Proficiency with WhatsApp, MS Office/Google Workspace, and English/Bahasa Malaysia is preferred; Mandarin is a bonus.

Qualifications

• Experience in printing industry preferred.
• Excellent communication and interpersonal skills.
• Able to multitask and follow up on multiple jobs.
• Independent, responsible and proactive with minimal supervision.
• Basic computer skills and familiarity with MS Office/Google Workspace.

Responsibilities

• Assist the director with daily administrative and operational tasks.
• Follow up on customer orders and printing job status.
• Update customers on production progress, completion dates and delivery/collection arrangements.
• Communicate with customers via WhatsApp, phone and other channels.
• Coordinate with the production team on job requirements, deadlines and priorities.
• Inform director of urgent matters or issues requiring attention.
• Prepare and check job information before submission to production.
• Keep records of orders, requests and job progress.
• Follow up on quotations, artwork, approvals and related info before production.
• Handle general office administration as assigned by management.

Skills

Communication

Organised

Multitasking

WhatsApp literacy

MS Office/Google Workspace

Bilingual (English/Bahasa Malaysia)

Tools

WhatsApp

Microsoft Office

Google Workspace

Job description

TIAN CHOH PRINT SDN BHD is seeking a Personal Assistant / Sales & Production Coordinator to support daily operations. You will liaise between customers, production team and management, tracking printing jobs, customer requests and daily matters, especially when the director is away.

Strong communication, organisation and independence are essential. Proficiency with WhatsApp, MS Office/Google Workspace, and English/Bahasa Malaysia is preferred; Mandarin is a bonus.