Principal, Digital Transformation & Operations

AIA Malaysia; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading insurance company in Kuala Lumpur seeks an experienced professional for a role focused on operational transformation and digital initiatives. The ideal candidate will have a strong background in User Acceptance Testing (UAT) and experience managing system enhancements. This role emphasizes stakeholder engagement and requires 8–10 years of relevant experience. The company is dedicated to empowering individuals to lead better lives and offers a dynamic work environment.

Qualifications

• 8–10 years of experience in Operations, Digital Transformation, or related functions.
• Experience managing system enhancements and preparing user requirements.
• Strong communication skills to translate business needs into system requirements.

Responsibilities

• Drive digital initiatives and operational transformation.
• Lead User Acceptance Testing (UAT) and ensure solution readiness.
• Analyse operational processes and propose improvements.

Skills

Operational transformation

User Acceptance Testing (UAT)

Process improvement

Stakeholder engagement

Analytical skills

Project management

Education

Bachelor’s degree in Business, Operations Management, Information Systems, or a related field

Master’s degree or professional certifications (PMP, Lean Six Sigma)

Job description

A leading insurance company in Kuala Lumpur seeks an experienced professional for a role focused on operational transformation and digital initiatives. The ideal candidate will have a strong background in User Acceptance Testing (UAT) and experience managing system enhancements. This role emphasizes stakeholder engagement and requires 8–10 years of relevant experience. The company is dedicated to empowering individuals to lead better lives and offers a dynamic work environment.