Portfolio Manager

VAM Property Management Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

VAM Property Management Sdn Bhd is seeking a Portfolio Manager to lead operations across a portfolio of properties in Kuala Lumpur. You will guide Building Managers, enforce standards, and ensure compliance with regulations and budgets.

The role requires a Diploma/ Degree in property-related fields and at least 5 years of relevant experience, with strong leadership, communication and stakeholder management abilities.

Qualifications

• Diploma or degree in Property Management, Real Estate, Building Management, Facilities Management or related discipline.
• Minimum 5 years of relevant experience in property/ building/ facilities management or related field.
• Prior experience supervising Building Managers or managing multiple properties/sites.
• Strong understanding of strata management and property management operations.
• Knowledge of the Strata Management Act 2013 and related regulations/by-laws.
• Understanding of property management contracts, budgeting, maintenance and facilities management.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Strong client and stakeholder management capability.
• Proficient in Microsoft Office and relevant property management systems.

Responsibilities

• Oversee the overall operations and management of multiple properties/sites within the assigned portfolio.
• Provide leadership, direction and guidance to Building Managers in the day-to-day management of their respective properties.
• Monitor the performance of Building Managers and ensure that site operations are conducted efficiently and in accordance with approved procedures and contractual requirements.
• Conduct regular site visits and inspections to assess the condition, cleanliness, maintenance, security and overall performance of each property.
• Ensure that Building Managers promptly address operational issues, complaints, defects, incidents and matters raised by residents, JMB/MC, owners and clients.
• Establish and maintain consistent management and operational standards across all properties within the portfolio.
• Monitor major maintenance, repair, upgrading and improvement works and ensure that such works are properly coordinated and completed within the approved scope, budget and timeframe.
• Act as the immediate supervisory level for Building Managers within the assigned portfolio and set clear expectations, objectives and performance standards.
• Maintain effective working relationships with JMBs, MCs, owners, developers, clients and other relevant stakeholders.
• Monitor the financial performance of properties within the assigned portfolio and ensure that Building Managers operate within approved budgets.

Skills

Leadership

People management

Communication

Interpersonal skills

Stakeholder management

Client management

Education

Diploma/ Degree in Property Management

Tools

Microsoft Office

Property management systems

Job description

The Portfolio Manager is responsible for the overall management, supervision and performance of a portfolio of properties/sites managed by the Company. The Portfolio Manager provides leadership, direction and support to Building Managers and ensures that all assigned properties are managed effectively, professionally and in accordance with the Company's policies, contractual obligations, applicable laws, regulations, and the requirements of the Joint Management Body (JMB), Management Corporation (MC), owners and/or clients. The position serves as the key link between the Company's management and the Building Managers at individual sites, ensuring consistent operational standards, financial discipline, service quality, regulatory compliance and client satisfaction across the assigned portfolio.

Key responsibilities

Oversee the overall operations and management of multiple properties/sites within the assigned portfolio

Provide leadership, direction and guidance to Building Managers in the day-to-day management of their respective properties

Monitor the performance of Building Managers and ensure that site operations are conducted efficiently and in accordance with approved procedures and contractual requirements

Conduct regular site visits and inspections to assess the condition, cleanliness, maintenance, security and overall performance of each property

Ensure that Building Managers promptly address operational issues, complaints, defects, incidents and matters raised by residents, JMB/MC, owners and clients

Establish and maintain consistent management and operational standards across all properties within the portfolio

Monitor major maintenance, repair, upgrading and improvement works and ensure that such works are properly coordinated and completed within the approved scope, budget and timeframe

Act as the immediate supervisory level for Building Managers within the assigned portfolio and set clear expectations, objectives and performance standards

Maintain effective working relationships with JMBs, MCs, owners, developers, clients and other relevant stakeholders

Monitor the financial performance of properties within the assigned portfolio and ensure that Building Managers operate within approved budgets

About you

Diploma/Degree in Property Management, Real Estate, Building Management, Facilities Management, Business Administration or a related discipline

Minimum 5 years' relevant experience in property management, building management, facilities management or a related field

Prior experience supervising Building Managers or managing multiple properties/sites

Good understanding of strata management and property management operations

Knowledge of the Strata Management Act 2013 and related regulations/by-laws

Understanding of property management contracts, budgeting, maintenance and facilities management

Strong leadership and people management skills

Excellent communication and interpersonal skills

Strong client and stakeholder management capability

Proficient in Microsoft Office and relevant property management systems

Vivahomes Asset Management Sdn. Bhd. was established on 9 July 2015 to provide property management services and was renamed to VAM Property Management (M) Sdn. Bhd. (VAM) on 7 January 2020 following a management reorganization. The company is founded and managed by two (2) registered Property Managers with Board of Valuers, Appraisers, Estate Agents and Property Managers Malaysia (BOVAEAP). VAM offers a wide range of property related services and aims to combine extensive experiences of the founders in the industry with competent leadership to become the leading provider of hands‑on, personalized services in the management and maintenance of properties. The goal of VAM is to ensure effective management from a portfolio that merge highly skilled core management and a multi‑disciplinary operational workforce with wide industry experience and expertise.

Vivahomes Asset Management Sdn. Bhd. was established on 9 July 2015 to provide property management services and was renamed to VAM Property Management (M) Sdn. Bhd. (VAM) on 7 January 2020 following a management reorganization. The company is founded and managed by two (2) registered Property Managers with Board of Valuers, Appraisers, Estate Agents and Property Managers Malaysia (BOVAEAP). VAM offers a wide range of property related services and aims to combine extensive experiences of the founders in the industry with competent leadership to become the leading provider of hands‑on, personalized services in the management and maintenance of properties. The goal of VAM is to ensure effective management from a portfolio that merge highly skilled core management and a multi‑disciplinary operational workforce with wide industry experience and expertise.