Policy Owner Services

Technology Bucket (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 36,000; Full time

Job summary

Jora Malaysia is seeking candidates to assess client documents, verify details, and route requests accurately. The role includes QA auditing to maintain data integrity and compliance, with daily document review and coordination with the underwriting team. Part-time QC support will be engaged to focus on high-value activities.

The position involves routine administrative tasks and collaboration across units to ensure timely processing and quality results.

Qualifications

• Applicants must review and categorize client documents.
• Verify request details and document comments in worksheet.
• Coordinate with Underwriting and Issuance for complex cases.
• Perform QA and audit to ensure data integrity and compliance.
• Handle daily document review and routing tasks.
• Engage part-time staff for QC and audit activities.

Responsibilities

• Assess documents received from clients and organize into categories.
• Review request information, verify details, and document comments.
• Coordinate with Underwriting and Issuance on complex cases.
• Perform quality assurance and audit activities to validate outputs.
• Daily review and routing of client-submitted documents.
• Engage part-time support to perform QC and audit activities.

Skills

Document assessment

Detail verification

Coordination with teams

Quality assurance

Data integrity

Document routing

Administrative tasks

Team coordination

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Assess documents received from clients and organize them into the appropriate request categories based on the information provided.
• Review request information, verify key details, document comments in the worksheet, and coordinate with the Underwriting and Issuance team on complex cases that requiring expert analysis.
• Perform quality assurance and audit activities by validating system outputs against client documentation and signature records, ensuring data integrity and compliance with operational requirements.
• Daily effort allocated to reviewing client-submitted documents and routing them to the appropriate team based on the request type.
• Administrative activities with minimal value addition.
• Daily effort allocated to perform quality assurance and audit activities.
• Engage part time support to perform QC and audit activities, allowing operational staff to focus on higher value work such as assessing and processing client submitted requests.

Pay: From RM3,000.00 per month