Policy Documentation & QA Specialist

Technology Bucket (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 36,000; Full time

Job summary

Jora Malaysia is seeking candidates to assess client documents, verify details, and route requests accurately. The role includes QA auditing to maintain data integrity and compliance, with daily document review and coordination with the underwriting team. Part-time QC support will be engaged to focus on high-value activities.

The position involves routine administrative tasks and collaboration across units to ensure timely processing and quality results.

Qualifications

• Applicants must review and categorize client documents.
• Verify request details and document comments in worksheet.
• Coordinate with Underwriting and Issuance for complex cases.
• Perform QA and audit to ensure data integrity and compliance.
• Handle daily document review and routing tasks.
• Engage part-time staff for QC and audit activities.

Responsibilities

• Assess documents received from clients and organize into categories.
• Review request information, verify details, and document comments.
• Coordinate with Underwriting and Issuance on complex cases.
• Perform quality assurance and audit activities to validate outputs.
• Daily review and routing of client-submitted documents.
• Engage part-time support to perform QC and audit activities.

Skills

Document assessment

Detail verification

Coordination with teams

Quality assurance

Data integrity

Document routing

Administrative tasks

Team coordination

Job description

Jora Malaysia is seeking candidates to assess client documents, verify details, and route requests accurately. The role includes QA auditing to maintain data integrity and compliance, with daily document review and coordination with the underwriting team. Part-time QC support will be engaged to focus on high-value activities.

The position involves routine administrative tasks and collaboration across units to ensure timely processing and quality results.