POD & Transport Documentation Specialist

Maersk Malaysia Sdn Bhd; Shah Alam; On-site; MYR 33,000 - 56,000; Full time

Job summary

Maersk Malaysia Sdn Bhd is seeking an organized POD Administrator to monitor and track POD documents for completed deliveries in Malaysia. You will ensure timely POD availability for invoicing, follow up with drivers and branches, and maintain accurate filing of records.

You will verify documents for completeness and compliance with company procedures, support audits, and contribute to continuous improvement of POD turnaround times and document control.

Qualifications

• Proven ability to manage POD documentation and tracking.
• Experience maintaining organized filing and cross-team coordination.
• Attention to detail to ensure compliance and audit readiness.

Responsibilities

• Monitor and track the status of all POD documents for completed deliveries.
• Ensure PODs are returned within KPI: 3 days local, 5 days outstation.
• Follow up with drivers, transporters, operations teams, and branches to recover outstanding PODs.
• Verify PODs for completeness, accuracy, stamps, signatures, and supporting documents.
• Maintain filing of physical and electronic POD records for easy retrieval.
• Ensure POD documents comply with procedures, audit requirements, and customer agreements.
• Support audits by providing POD records and related documentation when required.
• Coordinate with the billing team to ensure PODs are available for timely invoice processing.
• Respond to customer requests for POD copies and delivery confirmation.
• Update POD tracking reports and maintain records of outstanding and overdue PODs.
• Escalate delayed or missing PODs to the supervisor for action.
• Identify and recommend process improvements to enhance POD turnaround time.
• Perform other administrative and operational tasks as assigned.

Skills

POD management

Document control

Stakeholder coordination

Auditing support

Record keeping

Billing coordination

Job description

Maersk Malaysia Sdn Bhd is seeking an organized POD Administrator to monitor and track POD documents for completed deliveries in Malaysia. You will ensure timely POD availability for invoicing, follow up with drivers and branches, and maintain accurate filing of records.

You will verify documents for completeness and compliance with company procedures, support audits, and contribute to continuous improvement of POD turnaround times and document control.