POD & Logistics Compliance Coordinator

A.P. Moller - Maersk; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Job summary

A.P. Moller - Maersk is seeking a POD documentation coordinator to monitor and track PODs for completed deliveries.

You will follow up with drivers, operators, and branches to recover outstanding PODs and verify documents for completeness, stamps, signatures, and supporting papers. You will maintain both physical and electronic POD records, ensure compliance with procedures and audits, and support timely invoicing by coordinating with the billing team.

Qualifications

• Monitor and track the status of all POD documents for completed deliveries.
• Follow up with drivers, transporters, operations teams, and branches to recover outstanding PODs.
• Verify PODs for completeness, accuracy, customer stamps, signatures, and any required supporting documents.
• Maintain accurate and systematic filing of physical and electronic POD records for easy retrieval.
• Ensure all POD documents comply with company procedures, audit requirements, and customer service agreements.
• Coordinate with the billing team to ensure PODs are available for timely invoice processing.

Responsibilities

• Respond promptly to customer requests for POD copies and delivery confirmation.
• Update POD tracking reports and maintain records of outstanding and overdue PODs.
• Escalate delayed or missing PODs to the supervisor for immediate action.
• Identify and recommend process improvements to enhance POD turnaround time and document control.
• Perform other administrative and operational tasks assigned by the supervisor or manager.

Job description

A.P. Moller - Maersk is seeking a POD documentation coordinator to monitor and track PODs for completed deliveries.

You will follow up with drivers, operators, and branches to recover outstanding PODs and verify documents for completeness, stamps, signatures, and supporting papers. You will maintain both physical and electronic POD records, ensure compliance with procedures and audits, and support timely invoicing by coordinating with the billing team.