Pneumatics & Automation Solutions Specialist

Metal Work Pneumatic (M) Sdn Bhd

George Town

On-site

MYR 72,000 - 120,000

Full time

14 days+

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Job summary

Metal Work Pneumatic (Malaysia) Sdn. Bhd. is seeking a Product Specialist / Technical Support Engineer to be based in Klang, Selangor. You will develop strong relationships with customers, provide technical support, and work with the sales team to grow market share.

You will lead pre-sales activities, deliver training sessions, and tailor pneumatic and automation solutions for industrial applications, including accessories and FRLs, while traveling across Malaysia to support customers.

Qualifications

Engineering degree in mechanical, electrical, or mechatronics.
Fresh graduates with strong potential encouraged to apply.
Knowledge of air cylinders/actuators, valves, fittings, and FRLs preferred.

Responsibilities

Establish, develop and support new customers and businesses (OEMs, resellers, end users).
Hunt for tenders, cold call industrial accounts, and maintain relationships with key stakeholders.
Update Voice of Customers and market trends to management.
Analyse workflows to recommend product configurations or tailored solutions.
Assist customers in selecting suitable products and solutions for their applications.
Work up pneumatic diagrams and electro-pneumatic circuits with customers.
Deliver training sessions, product demonstrations, and technical presentations.
Lead pre-sales activities and propose standard or customized pneumatic, electrical, and mechanical solutions.
Contribute to new product and solution development across pneumatics, electrical, and process industries.
Manage and report customer product complaints with timely solutions.