Personal Loan Advisor: Drive Growth & Customer Impact

Hong Leong Bank; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank is seeking energetic sales professionals in Malaysia to drive product referrals and cross-sell banking solutions while delivering outstanding customer service.

Fresh graduates are welcome; candidates without SPM but with at least 2 years of sales experience are also encouraged to apply. You will build relationships, assess credit considerations, and contribute to achieving sales targets in a dynamic, digital-first bank.

Qualifications

• Malaysian citizen.
• Fresh graduates are welcome to apply.
• Candidates without SPM but have at least 2 years of sales experience are welcome.

Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• To actively cross selling Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image.
• Seek continuous improvement in the following areas to enhance job skills and competencies Product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance.
• Participate in strong teamwork and working relationship with colleagues at all times.

Skills

Sales skills

Customer service

Job description

Hong Leong Bank is seeking energetic sales professionals in Malaysia to drive product referrals and cross-sell banking solutions while delivering outstanding customer service.

Fresh graduates are welcome; candidates without SPM but with at least 2 years of sales experience are also encouraged to apply. You will build relationships, assess credit considerations, and contribute to achieving sales targets in a dynamic, digital-first bank.