Personal Banker Mortgage

RHB Group; Pontian; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Group in Malaysia seeks a driven sales professional to achieve personal mortgage loan targets and to strengthen cross-selling of MRTA, aiming for an MRTA penetration rate of 80%. The role drives monthly sales productivity and reinforces relationships with developers, lawyers, valuers, and real estate agents.

The candidate must maintain strict compliance with ML/KYC and credit policies while ensuring data integrity and conducting face-to-face customer interviews.

Responsibilities

• Achieve personal sales target for mortgage loans.
• Cross-sell MRTA and achieve MRTA penetration target (80%).
• Deliver minimum sales productivity of 2.5 million per month.
• Maintain relationships with developers, lawyers, valuers and real estate agents.
• Ensure compliance with internal policies, regulators/KYC, credit policies and service standards.
• Exercise due care on money laundering/KYC matters in day-to-day operations (account opening, reporting suspicions, support to team).
• Ensure data integrity and that customers’ income documents are originals sighted.
• Conduct face-to-face interviews with customers.

Job description

PRIMARY OBJECTIVE

Principally responsible for personal sales target to acquire new mortgage loans and to achieve the assigned targets.

To cross sell MRTA and achieve minimum penetration rate.

MORTGAGE FINANCIAL TARGET

• To achieve personal sales target
• To achieve MRTA penetration rate of 80%

SALES PRODUCTIVITY

• To deliver min sales productivity of 2.5 mil per month

• To service and strengthen our business relationship with developers, lawyers, Valuers & real estate agents.

COMPLIANCE RISK MANAGEMENT

• Ensure compliance with internal Policies, external Authorities Regulators / Legal / ML- KYC, Credit Policies and Service Standards.

• Exercise due care and diligence on matters related Money Laundering and KYC in the day to day operations, which include account opening, reporting suspicions and provide support to superior and subordinates.

• Ensure data integrity and all customers’ income documents are original sighted.

• Conduct face to face interview with customers