Personal Banker - Bancassurance

RHB Group; Negeri Sembilan; On-site; MYR 40,000 - 80,000; Full time

Job summary

RHB Group in Malaysia is seeking a driven Life Insurance Sales Advisor to promote Tokio Marine Life Insurance Malaysia Bhd products under the exclusive Bancassurance partnership.

You will sell Whole Life, Endowment, Medical and Investment Linked plans to existing and prospective customers, build relationships, meet branch targets, and participate in regional campaigns.

Qualifications

• Sales experience in life insurance or bancassurance is a plus.
• Strong communication and interpersonal skills.
• Ability to understand customer needs and offer suitable products.

Responsibilities

• Promote Tokio Marine life-insurance products to bank customers.
• Perform needs-based selling by understanding customers' financial goals and protection needs.
• Explain plan features, charges, and provide quotations and disclosures.
• Assist with premium payments, policy servicing and claims."
• Prepare and execute sales plans from bank leads and self-generated leads.
• Collaborate with branch/region on campaigns for customer acquisition and retention.
• Plan cross-selling to increase revenue.
• Set appointments and conduct customer visits.

Skills

Needs-based selling

Customer relationship

Sales planning

Cross-selling

Job description

Job Description

PRIMARY OBJECTIVE

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
• To professionally sell a wide range of banca products to existing and prospective customers
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales

KEY RESPONSIBILITY

Sales Planning & Activities

• Promote, introduce and market a range of Tokio Marine’s life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
• To perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving
• Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure
• Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters
• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue
• Set appointments, sales visitations, prospecting and engagement with customers

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
• Comply with CPD hours and to ensure completion rate of CFF forms
• Compliance to Bank’s policy, procedures and observe sales code of ethics