Personal Banker — Bancassurance & Life Insurance Advisor

RHB Group; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

A leading banking organization in Kuala Lumpur is seeking a Personal Banker for the Bancassurance role. This entry-level position focuses on promoting life insurance products and achieving sales targets, while maintaining strong customer relationships. Ideal candidates should possess excellent sales skills, customer service abilities, and the capacity to collaborate with the bank's team to enhance customer experience and retention. This full-time role promises growth within the finance and sales sectors.

Qualifications

• Must be able to promote life insurance products effectively.
• Ability to manage and develop customer relationships.
• Strong understanding of financial products and services.

Responsibilities

• Promote various life insurance products under Bancassurance Partnership.
• Achieve sales/revenue targets set by the Bank.
• Build relationships with customers for better service and retention.

Skills

Sales skills

Customer service

Relationship building

Job description

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
• To professionally sell a wide range of banca products to existing and prospective customers
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales
  
  

Primary Objective

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
• To professionally sell a wide range of banca products to existing and prospective customers
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales
  
  

KEY RESPONSIBILITY

Sales Planning & Activities

• Promote, introduce and market a range of Tokio Marine’s life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
• To perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving
• Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure
• Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters
• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue
• Set appointments, sales visitations, prospecting and engagement with customers
  
  

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
• Comply with CPD hours and to ensure completion rate of CFF forms
• Compliance to Bank’s policy, procedures and observe sales code of ethics