Personal Banker - Bancassurance

RHB Group; Sabah; On-site; MYR 36,000 - 60,000; Full time

Job summary

Tokio Marine Life Insurance Malaysia Bhd, under the exclusive Bancassurance Partnership with RHB Bank, seeks a sales professional to promote life-insurance products and banca offerings to existing and prospective customers.

You will aim to meet sales targets, maintain regular customer contacts, participate in branch campaigns, and develop referrals through cross-selling and needs-based advice.

Diploma or degree holders with 2 years banking/wealth sales are encouraged to apply.

Qualifications

• Diploma or degree holder
• Minimum 2 years sales experience preferably in wealth and banca products with FIs
• Pleasant personality with excellent verbal and written communication skills
• Possess relevant licenses required for the portfolio
• Sales and results oriented
• Good interpersonal and relationship building skill

Responsibilities

• Promote, introduce and market a range of Tokio Marine life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan).
• Perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving.
• Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure.
• Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters.
• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads.
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention.
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue.
• Set appointments, sales visitations, prospecting and engagement with customers.

Skills

Life insurance sales

Needs-based selling

Customer relationship

Cross-selling

Communication

Education

Diploma or Degree

Job description

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine.
• To professionally sell a wide range of banca products to existing and prospective customers.
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets.
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet.
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables.
• Prepare and pro-actively execute sales plan, cross selling, up selling and engagement with customers for retention and referral.

Primary Objectives

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine.
• To professionally sell a wide range of banca products to existing and prospective customers.
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets.
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet.
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables.
• Prepare and pro-actively execute sales plan, cross selling, up selling and engagement with customers for retention and referral.

Key Responsibilities

Sales Planning & Activities

• Promote, introduce and market a range of Tokio Marine’s life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan).
• To perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving.
• Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure.
• Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters.
• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads.
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention.
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue.
• Set appointments, sales visitations, prospecting and engagement with customers.

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals.
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns.
• Comply with CPD hours and to ensure completion rate of CFF forms.
• Compliance to Bank’s policy, procedures and observe sales code of ethics.

Requirements

• Formal Education: Diploma or Degree Holder
• Minimum 2 years sales experience preferably in wealth and banca products with FIs
• Pleasant personality with excellent verbal and written communication skills
• Possess relevant licenses required for the portfolio
• Sales and results oriented
• Good interpersonal and relationship building skill