Personal Assistant

QL Resources Berhad; Shah Alam; On-site; MYR 55,000 - 80,000; Full time

Job summary

QL Resources Berhad is seeking a highly organized Personal Assistant to support the senior management office in Shah Alam. You will manage calendars, communications, travel and secretarial tasks while preparing bilingual documents as needed.

The role requires a diploma/degree in secretarial or business, at least five years of PA experience, strong MS Office skills, and fluency in English, Bahasa Malaysia and Mandarin. Based at HQ with occasional events and travel support.

Qualifications

• Certificate/Diploma/Degree in secretarial, business administration or equivalent.
• 5 years’ proven experience as a Personal Assistant or similar role, preferably supporting top-level executives.
• Office administration and records management skills (SharePoint).
• Proficient in office software and technology, including Microsoft Office Suite.
• Excellent planning, organizational, problem-solving and multitasking abilities; detail-oriented and accurate.
• Good command of English, Bahasa Malaysia and Mandarin (spoken and written).
• Discretion and trustworthiness with confidential information.
• Strong people skills and diplomacy across levels.
• Ability to work independently with urgency, tolerance and flexibility.
• Willing to be based at HQ, Shah Alam.

Responsibilities

• Handle daily administrative, operational and secretarial tasks for senior management, including screening calls/emails, scheduling, diary management, file control, and travel/visa arrangements.
• Prepare and translate confidential documents, minutes, reports, presentations in English, Bahasa Malaysia and Mandarin.
• Facilitate communication from management to internal and external stakeholders.
• Organize management meetings and sessions with internal/external parties.
• Coordinate senior management and family matters, events, school functions, investments, and ad hoc requests.
• Maintain cleanliness and readiness of the senior management office, discussion room and boardroom.
• Contribute to continuous improvement in your area of responsibility.

Skills

Secretarial experience

Office administration

Multilingual EN/BM/Mandarin

Travel coordination

Calendar management

Education

Secretarial/Business degree

Tools

SharePoint

MS Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a highly organized and proactive Personal Assistant to join our team. As a Personal Assistant, you will play a crucial role in maintaining the efficiency and smooth operation of management office.

• Deal with daily administrative, operational and secretarial tasks of the senior management office, such as screening calls/e-mails, scheduling appointments/meetings, maintaining diaries, file management, coordinating accommodation/travel arrangement, and visa application to support the office operation.
• Prepare and translate especially proficiency in business writing, where necessary, confidential documents, meeting minutes, reports, presentations and any other relevant documentations in three core languages namely English, Bahasa Malaysia and Mandarin in timely and accurate manner.
• Facilitate communication from management office to internal and external stakeholders to ensure message are effectively communicated.
• Facilitate the organizing of communication/meeting sessions of senior management with Internal /external parties and ensuring all meeting sessions are well taken care of.
• Coordinate and deal with senior management and family matters (official and non-official) including company events, social activities, school functions, investment portfolio, and any ad hoc requests to ensure tasks are completed in timely and accurate manner.
• Ensure the senior management office, discussion room and boardroom are constantly well maintained.
• Contribute to continuous improvement in your own area of responsibility

What you’ll need to succeed:

• Candidate must possess at least a Certificate/Diploma/Degree in secretarial, business administration or equivalent.
• At least 5 years’ proven experience as a Personal Assistant or similar role, preferably supporting top-level executives.
• Office administration and records management skills (SharePoint)
• Proficient in office software and technology, including Microsoft Office Suite.
• Exceptional planning, organizational, problem-solving and multitasking skills. Detail-oriented with a high level of accuracy.
• Good command of spoken and written in English, Bahasa Malaysia and Mandarin.
• Discretion and trustworthiness when handling confidential information.
• Strong people skills and social skills, able to be tactful and diplomatic interacting with different level of people.
• Ability to work independently and take initiative with sense of urgency, tolerance and flexibility.
• Candidate must be willing to be based at HQ, Shah Alam.