Pengurus Pemasaran & Jualan

Kembara Sufi Travel & Tours Sdn Bhd; Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Job summary

Kembara Sufi Travel & Tours Sdn Bhd in Shah Alam, Selangor, is seeking a Marketing & Sales Manager to lead integrated marketing campaigns and drive sales performance.

You will manage the sales team, oversee digital marketing initiatives, conduct market research, and develop promotional materials to boost revenue and brand presence.

The ideal candidate has a bachelor’s degree in marketing or related field and 3–5 years of industry experience, with strong budgeting, CRM, and analytics skills.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Tourism, or related field.
• 3–5 years of marketing and sales management experience in travel, tourism or hospitality.
• Proven track record of achieving sales targets and revenue growth.
• Strong proficiency in digital marketing tools and platforms.

Responsibilities

• Develop and execute marketing strategies and campaigns for travel packages.
• Manage the sales team and targets.
• Oversee digital marketing initiatives.
• Conduct market research and competitive analysis.
• Create and manage marketing budgets.
• Coordinate with operations and customer service.
• Develop promotional materials and content.
• Analyze performance metrics to optimize strategies.
• Build relationships with stakeholders and partners.
• Lead regular sales meetings and coaching.
• Monitor industry trends.

Skills

Digital marketing

Sales leadership

Strategic thinking

Budget management

CRM software

Education

Bachelor's degree in Marketing, Business Administration, Tourism, or related field

Tools

CRM systems

Marketing software

Microsoft Office

Job description

About the role

Kembara Sufi Travel & Tours Sdn Bhd is seeking a Pengurus Pemasaran & Jualan (Marketing & Sales Manager) to join our dynamic team. This is a full-time position based in Shah Alam, Selangor. The role is pivotal in driving our company's growth through strategic marketing initiatives and sales excellence. You will be responsible for developing and implementing comprehensive marketing campaigns whilst managing sales operations to achieve revenue targets and enhance our market presence. This position plays a crucial role in connecting our travel and tour offerings with potential customers and building lasting brand loyalty.

Key responsibilities

• Develop and execute integrated marketing strategies and campaigns to promote travel and tour packages across multiple channels
• Manage the sales team and set, monitor, and achieve sales targets and performance objectives
• Oversee digital marketing initiatives, including social media, email marketing, and online advertising campaigns
• Conduct market research and competitive analysis to identify opportunities for business growth
• Create and manage marketing budgets, ensuring cost-effective use of resources
• Coordinate with operations and customer service teams to ensure customer satisfaction and retention
• Develop promotional materials, brochures, and content that appeal to target audiences
• Analyse marketing performance metrics and sales data to optimise strategies and improve conversion rates
• Build and maintain relationships with key stakeholders, partners, and travel industry connections
• Lead regular sales meetings and provide coaching to the sales team
• Monitor industry trends and consumer behaviour to keep the company competitive

What we're looking for

• Bachelor's degree in Marketing, Business Administration, Tourism, or related field
• Minimum 3-5 years of experience in marketing and sales management, preferably within the travel, tourism, or hospitality industry
• Proven track record of achieving sales targets and driving revenue growth
• Strong proficiency in digital marketing tools and platforms, including social media management and analytics
• Ability to lead and motivate a sales team effectively
• Strategic thinking with strong analytical and problem-solving capabilities
• Experience in budget management and financial planning
• Knowledge of the travel and tourism industry, including destination knowledge and travel trends
• Proficiency with Microsoft Office, CRM systems, and marketing software
• Creative mindset with the ability to develop innovative marketing campaigns
• Strong organisational skills and ability to manage multiple projects simultaneously

What we offer

At Kembara Sufi Travel & Tours Sdn Bhd, we believe in creating a supportive and rewarding work environment that fosters professional growth and personal development. We offer competitive remuneration packages commensurate with experience and qualifications. Our employees enjoy opportunities for career advancement within a growing company, ongoing professional development and training programmes, and a collaborative team culture that values innovation and excellence. We also provide a flexible work approach where possible, health and wellness support, and staff benefits including travel discounts on our tour packages. We are committed to fostering an inclusive workplace where every team member can thrive and contribute to our success.

About us

Kembara Sufi Travel & Tours Sdn Bhd is a respected Muslim-owned travel and tourism company dedicated to providing exceptional travel experiences and carefully curated tour packages to our valued customers. With a passion for travel and a commitment to customer satisfaction, we specialise in offering meaningful journeys that combine cultural exploration, spiritual enrichment, and adventure. Our company is built on core values of integrity, excellence, and customer-centricity. We strive to inspire wanderlust whilst delivering professional, reliable, and memorable travel services. As a growing organisation, we are expanding our market presence and seeking talented professionals who share our vision and are passionate about delivering outstanding customer experiences in the travel industry.