Penang English Customer Support Specialist — Career Growth

TP; Bayan Lepas; On-site; MYR 36,000 - 43,000; Full time

Job summary

TP Malaysia is seeking an English-speaking Customer Support Specialist in Penang, Malaysia to assist customers with orders and inquiries via phone and email. You will maintain data accuracy and contribute feedback to improve the overall customer experience.

A Diploma or Bachelor's degree is required, with 6 months of customer service experience preferred. Training is provided, and you will join a global brand with career growth opportunities.

Qualifications

• Diploma or Bachelor's degree in any field.
• Experience in Customer Service is a plus.

Responsibilities

• Support customers with orders & questions via phone & email.
• Stay calm, professional, and helpful.
• Handle personal data with care & accuracy.
• Share feedback to improve the customer experience.
• Keep learning & growing with your team.

Skills

English proficiency

Typing speed

Computer skills

Customer service experience

People-oriented

Fast-paced environment

Education

Diploma/Bachelor's degree (any field)

Tools

MS Office

Job description

TP Malaysia is seeking an English-speaking Customer Support Specialist in Penang, Malaysia to assist customers with orders and inquiries via phone and email. You will maintain data accuracy and contribute feedback to improve the overall customer experience.

A Diploma or Bachelor's degree is required, with 6 months of customer service experience preferred. Training is provided, and you will join a global brand with career growth opportunities.