English-Speaking Customer Support Pro - Penang

TP; Seberang Perai; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Live in Penang

Paid training

Career growth

Global brand

Job summary

TP Malaysia is seeking an English-speaking Customer Support Specialist to assist customers with orders and inquiries from Penang, Malaysia. You will respond via phone and email, maintaining professionalism while handling personal data with care.

The role requires 0.6? months of experience or fresh grads in English/Comms/MassComm, a Diploma or Bachelor’s degree, and 40+ WPM typing. Training supports growth in a fast-paced, multinational environment.

Qualifications

• Speak and write English at B2 level or higher (Malaysian).
• Have a Diploma or Bachelor's Degree in any field.
• Have at least 6 months of customer service experience or be a fresh grad in English/Comms/MassComm.

Responsibilities

• Support customers with orders & questions via phone and email.
• Stay calm, professional, and helpful in all interactions.
• Handle personal data with care and accuracy.
• Share feedback to help improve the customer experience.
• Learn and grow with the team in a fast-paced environment.

Skills

Customer service

English proficiency

Typing speed 40 wpm

MS Office

Problem solving

Teamwork

Education

Diploma or Bachelor's Degree

Tools

MS Office

Windows

Job description

TP Malaysia is seeking an English-speaking Customer Support Specialist to assist customers with orders and inquiries from Penang, Malaysia. You will respond via phone and email, maintaining professionalism while handling personal data with care.

The role requires 0.6? months of experience or fresh grads in English/Comms/MassComm, a Diploma or Bachelor’s degree, and 40+ WPM typing. Training supports growth in a fast-paced, multinational environment.