Customer Success Specialist - English (Penang - Immediate Joiners)

TP; Seberang Perai; Vor Ort; MYR 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Live in Penang

Paid training

Career growth

Global brand

Zusammenfassung

TP Malaysia is seeking an English-speaking Customer Support Specialist to assist customers with orders and inquiries from Penang, Malaysia. You will respond via phone and email, maintaining professionalism while handling personal data with care.

The role requires 0.6? months of experience or fresh grads in English/Comms/MassComm, a Diploma or Bachelor’s degree, and 40+ WPM typing. Training supports growth in a fast-paced, multinational environment.

Qualifikationen

• Speak and write English at B2 level or higher (Malaysian).
• Have a Diploma or Bachelor's Degree in any field.
• Have at least 6 months of customer service experience or be a fresh grad in English/Comms/MassComm.

Aufgaben

• Support customers with orders & questions via phone and email.
• Stay calm, professional, and helpful in all interactions.
• Handle personal data with care and accuracy.
• Share feedback to help improve the customer experience.
• Learn and grow with the team in a fast-paced environment.

Kenntnisse

Customer service

English proficiency

Typing speed 40 wpm

MS Office

Problem solving

Teamwork

Ausbildung

Diploma or Bachelor's Degree

Tools

MS Office

Windows

Jobbeschreibung

Looking for an international job experience in a tropical paradise?

Join TP Malaysia as an English-speaking Customer Support Specialist - and we've got your move covered!

What's in it for you?

• Live & work in sunny Penang
• Paid training & career growth
• Work with a global brand

What You'll Be Doing:

• Support customers with orders & questions (via phone & email)
• Stay calm, professional, and helpful
• Handle personal data with care & accuracy
• Share feedback & help improve the customer experience
• Keep learning & growing with your team
• Speak and write English at B2 level or higher (Malaysian)
• Have a Diploma or Bachelor's Degree in any field
• Type 40+ words per minute with 90% accuracy
• Know your way around a computer (MS Office, Windows, etc.)
• Have at least 6 months of customer service experience
• Or, you're a fresh grad in English/Comms/MassComm
• Love helping people & solving problems
• Want to learn and grow in a fast-paced environment