Payments Product Analyst: Strategy, Integration & Innovation

NTT DATA Payment Services; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

NTT DATA Payment Services is seeking an experienced Pre-sales / Business Analyst to bridge business and technology in payment solutions. You will gather requirements, align development with business goals, and liaise with clients and partners to explain integrations.

The role requires 3+ years in related fields, strong payments knowledge, and familiarity with Agile/Waterfall methodologies. Based in Kuala Lumpur, the position anchors on-site delivery with strong collaborative support.

Qualifications

• Bachelors degree in IT/FinTech or equivalent.
• 3+ years in a Pre-sales/Business Analyst/System Analyst role with knowledge of payment products.
• Strong understanding of payment gateways, acquiring, issuing, digital wallets, PCI DSS, fintech solutions.
• Familiar with product management principles and product life cycle management.
• Aware of Agile and Waterfall methodologies and standard software development practices.

Responsibilities

• Gather business and solution requirements with cross-functional teams; ensure alignment with business goals.
• Research payment frameworks, technologies, and market trends to identify opportunities and propose enhancements.
• Act as SME during development, engaging clients and merchants to explain integration processes and gather requirements.
• Support Change Request processes with CR submissions, QA testing, and bug reporting to relevant teams.
• Assist Operations and Finance to automate manual processes.
• Deliver Product & Industry Knowledge training to employees.

Skills

Pre-sales

Business analysis

System Analyst

Stakeholder management

Agile & Waterfall

Education

Bachelor’s Degree in IT / FinTech or equivalent

Tools

None

Job description

NTT DATA Payment Services is seeking an experienced Pre-sales / Business Analyst to bridge business and technology in payment solutions. You will gather requirements, align development with business goals, and liaise with clients and partners to explain integrations.

The role requires 3+ years in related fields, strong payments knowledge, and familiarity with Agile/Waterfall methodologies. Based in Kuala Lumpur, the position anchors on-site delivery with strong collaborative support.