Payment Officer

EBC TECHNOLOGY MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

EBC Technology Malaysia Sdn. Bhd. is seeking a Finance Operations professional to review payment requests, track vendor payments, and monitor account activity for potential fraud.

The role involves end-to-end reconciliations, settlements with merchant partners, and coordinating with banks and auditors to ensure regulatory compliance. The ideal candidate has at least 2 years in Finance Operations, strong analytical and problem-solving skills, and the ability to work in a fast-paced environment.

Qualifications

• Minimum 2 years in Finance Operations within Finance/Banking institutes.
• Strong analytical skills; good problem solving.
• Ability to excel in a fast-paced environment with multi-tasking and tight timelines.
• Able to work in a fluid and sometimes ambiguous environment; capable of adjusting based on new information; open to change.
• Proficient in Mandarin for communicating with Clients.

Responsibilities

• Reviewing payment requests from businesses to ensure policy compliance.
• Tracking payments to vendors and reviewing payment status to identify issues.
• Reviewing account activity to detect fraudulent activity.
• Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
• Coordinating with banks, auditors, and other parties involved in the payment process.
• Perform end-to-end reconciliations and reporting for collections by partners and transaction processing partners.
• Processing and settlement to merchant partners and treasury management services
• Management of receive settlement from merchant partners.
• Oversight and development of key operational processes and procedures for payment operations from start to finish.
• Finance incident management for settlement issues and disputes including investigation and escalation.
• Ensuring company operates in accordance with regulatory requirements.

Skills

Analytical skills

Problem solving

Multitasking

Adaptability

Mandarin communication

Job description

• Reviewing payment requests from businesses to ensure that they comply with policies and procedures.


• Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.


• Reviewing account activity to determine whether any fraudulent activity has occurred.


• Processing checks, money orders, credit card payments, wire transfers, and other forms of payment


• Coordinating with banks, auditors, and other parties involved in the payment process.


• Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.


• Processing and settlement to merchant partners and treasury management services


• Management of receive settlement from merchant partners.


• Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project - specifically for payment operations.


• Finance incident management - for any settlement issues and dispute - including investigating, mitigating, recovery and escalation.


• Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.

Requirements

• Minimum 2 year(s) of working experience in Finance Operation of Finance /Banking Institute (preferable in cash management or product development experience or payment agent / merchant business)


• Strong analytical skills; Good in problem solving.


• Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.


• Able to work in a fluid and sometimes ambiguous environment; capable of adjusting and adapting based on new information and developments; open to change.


• Proficient in more languages, as the role will need to communicate with Mandarin-speaking Clients.