Payment Officer

EBC Financial Group; Kuala Lumpur; On-site; MYR 50,000 - 90,000; Full time

Job summary

EBC Financial Group in Kuala Lumpur seeks a Payments Operations Analyst to review payment requests, track status, and ensure compliance with company policies. You will process checks, wire transfers, and other payments while coordinating with banks and auditors.

Fluent Mandarin and English communication is required. The role suits those with strong analytical abilities, multi-tasking capacity in a fast-paced environment, and a willingness to learn and adapt. Fresh graduates are welcome to apply.

Qualifications

• Bachelor’s degree in Business Administration, Finance & Accounting or related field.
• Minimum 2 years in Finance Operations of finance or banking; cash management or payment domain preferred.
• Fresh graduates welcome.
• Strong analytical and problem-solving abilities.
• Proficient in Mandarin and English communication.
• Able to handle fast-paced, multi-tasking with deadlines.
• Independent with adaptability in evolving environment.

Responsibilities

• Reviewing payment requests from businesses to ensure compliance with policies and procedures.
• Tracking payments to vendors and reviewing payment status; identify issues during processing.
• Reviewing account activity to detect potential fraudulent activity.
• Processing checks, money orders, credit card payments, wire transfers, and other payments.
• Coordinating with banks, auditors, and other payment process participants.
• Perform end-to-end reconciliations and reporting for collection by partners.
• Processing and settlement to merchant partners and treasury management services.
• Manage receive settlement from merchant partners.
• Oversee and develop operational processes and procedures for payment operations.

Skills

Analytical skills

Multitasking

Problem solving

Mandarin-English fluency

Adaptability

Education

Bachelor’s degree in Business Administration, Finance & Accounting

Job description

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market

Responsibilities:

• Reviewing payment requests from businesses to ensure that they comply with policies and procedures.
• Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
• Reviewing account activity to determine whether any fraudulent activity has occurred.
• Processing checks, money orders, credit card payments, wire transfers, and other forms of payment.
• Coordinating with banks, auditors, and other parties involved in the payment process.
• Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
• Processing and settlement to merchant partners and treasury management services.
• Management of receive settlement from merchant partners.
• Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project - specifically for payment operations.
• Finance incident management - for any settlement issues and dispute - including investigating, mitigating, recovery and escalation.
• Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business
• Any ad-hoc tasks assigned by superior.

Requirements:

• Bachelor’s degree in Business Administration, Finance & Accounting or related fields.
• Minimum 2 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business)
• Welcome fresh graduate to apply.
• Strong analytical skills; good in problem solving.
• Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
• Independent and always have the hunger to work and learn.
• Able to work in a fluid and sometimes ambiguous environment; capable of adjusting and adapting based on new information and development; open to change.
• Hand on and performance day to day operations.
• Proficiency in both written and spoken Mandarin and English is required to effectively communicate with Mandarin-speaking clients.