Patient Services & Billing Associate

TDMC Hospital Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

TDMC Hospital Sdn Bhd in Kuala Lumpur is seeking a Patient Service Assistant (Billing Office) to ensure patients seeking treatment are registered correctly and that charges are entered accurately across departments.

The role requires at least a Diploma or SPM in Healthcare management, at least one year in insurance-related roles, and a calm, empathetic demeanor. Fresh graduates are welcome, and you’ll work in a three-shift rotation to support hospital operations.

Qualifications

• Minimum 1 year of experience in insurance-related roles, preferably in a healthcare or hospital environment.
• Fresh graduates are encouraged to apply.
• Ability to relate to and empathize with people.
• Good teamwork skills
• Ability to remain calm and handle stressful situations effectively.
• Willing to work in Shift (3 shift) rotation.

Responsibilities

• Register patients accurately for treatment and admission across departments.
• Ensure that charges are entered correctly by related departments.
• Explain information clearly and create a safe environment for patients and visitors.

Skills

Empathy

Teamwork

Communication

Customer service

Calm under pressure

Education

SPM or Diploma in Healthcare

Job description

TDMC Hospital Sdn Bhd in Kuala Lumpur is seeking a Patient Service Assistant (Billing Office) to ensure patients seeking treatment are registered correctly and that charges are entered accurately across departments.

The role requires at least a Diploma or SPM in Healthcare management, at least one year in insurance-related roles, and a calm, empathetic demeanor. Fresh graduates are welcome, and you’ll work in a three-shift rotation to support hospital operations.