Patient Billing & Payments Specialist

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia seeks a detail-oriented Billing Clerk to enter patient charges, verify bill accuracy, and support discharge processing. You will interact with patients and staff, ensuring timely and correct billing at every step.

Responsibilities include generating bills, collecting payments, reconciling letters of guarantee, and coordinating deferred payments where needed. Knowledge of KCIS is a plus and a Diploma holder with 1 year of experience is welcome.

Qualifications

• Minimum: SPM/Diploma.
• Experience: Preferably 1 year in relevant billing/finance.
• Able to interact with patients and staff with professional conduct.

Responsibilities

• Enter charges related to the patient’s treatment.
• Check with other services to ensure charges are captured before discharge.
• Ensure billing is accurate.
• Attend to patient queries regarding the bill/charges.
• Generate patient’s bill and collect payments.
• Reconfirm Guarantee Letters, validity period, coverage limit.
• Arrange deferred payment after approval from authorized personnel.
• Prepare daily collection report and ensure tallies with the report.
• Responsible for the safety of the collections.

Skills

Billing

Patient service

Communication skills

Attention to detail

Education

SPM/Diploma

Tools

KCIS

Job description

KPJ Healthcare Berhad in Malaysia seeks a detail-oriented Billing Clerk to enter patient charges, verify bill accuracy, and support discharge processing. You will interact with patients and staff, ensuring timely and correct billing at every step.

Responsibilities include generating bills, collecting payments, reconciling letters of guarantee, and coordinating deferred payments where needed. Knowledge of KCIS is a plus and a Diploma holder with 1 year of experience is welcome.